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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    76%
    Recommend This Property

    Overall Experience

    3.9

    based on 194 reviews
    76%
    Recommend This Property

    Ratings Breakdown

    194reviews

    • 5 Stars
      101
    • 4 Stars
      37
    • 3 Stars
      17
    • 2 Stars
      23
    • 1 Stars
      16

    SELF

    By

    July 20, 2017

    club

    I WAS NOT AT ALL SATISFIED WITH MY VISIT TO CANDLEWOOS SUITES.

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    Clean, good value, pet friendly

    By

    July 19, 2017

    A family of three adults plus two small dogs stayed in the middle of a long road trip. Room was clean, kitchenette was superb, pet friendliness was a huge asset. Plenty of room for everyone, and great value for the area and room type.

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    Star Rating is not Accurate

    By

    July 17, 2017

    Never done a comment before on one of these surveys, but felt compelled in this case. I gave this property a pretty harsh but I feel accurate review in the survey. Oddly enough the system IHG uses still came up with 3-star rating. With that in mind please do a little research, this property is more in the 1-star category regardless of what their algorithm is adjusted to produce. It has a very reasonable rate, but that does not fix the presence of a major rail commuter line directly underneath your window or general poor condition of the property.

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    Train Horns

    By

    July 12, 2017

    Hotel was under renovations. This was not listed on the website. The location is horrible next to a commercial train track with high traffic. The trains are required to sound their horn with 2 or more blasts right next to the hotel where it crosses the road. Train horns kept waking me up throughout the night causing me not to sleep. Do your self a favor and drive a couple exits up and stay at a H Honors hotel. I am a gold member Hhonors and they give you a bag with water chocolate bars and a printed thank you letter with your name on it. Never had a bad stay with them. This hotel didn't even mention my gold status. IHG you have a lot of work to do at this hotel probably should just tear it down and relocate it.

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    Great bed, slept well

    By

    July 06, 2017

    platinumelite

    Issues with refrigerator leaking and icemaker didn't work but still had a good stay and it was free with Point Breaks.

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    Colonial Heights- Ft Lee

    By

    July 06, 2017

    Train running behind hotel and blowing horn was horrible. Laundry was closed due to renovation. I wouldn't recommend this place. The price wasn't worth the stay.

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    Good Location

    By

    July 03, 2017

    club

    The hotel is located within a short driving distance from shopping and dining. The room was clean and the kitchen had basic items to get you through your stay. If you are a light sleeper, the passing train may be an issue. Courteous staff members were very helpful in providing information of the local area.

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    Good location, convenient hotel

    By

    July 02, 2017

    platinumelite

    Kitchen lets you save a fortune in time and money, very courteous and friendly staff.

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    Great

    By

    June 29, 2017

    Very clean hotel. Loved the check in employee. Very nice and professional. The room was clean and spacious.

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    Nice clean hotel

    By

    June 27, 2017

    club

    Room was conveniently located of I-95. Room was clean but beds were small. Would stay again.

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    Great Service , Price and Location

    By

    June 27, 2017

    club

    Everything about my stay was excellent, from the front desk clerk to checkout.

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    great staff

    By

    June 26, 2017

    platinumelite

    Great hotel.. But.. No swimming pool.. No breakfast .. suite was on the small side..

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