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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    77%
    Recommend This Property

    Overall Experience

    4

    based on 151 reviews
    77%
    Recommend This Property

    Ratings Breakdown

    151reviews

    • 5 Stars
      80
    • 4 Stars
      30
    • 3 Stars
      11
    • 2 Stars
      19
    • 1 Stars
      11

    Very quiet room

    By

    March 30, 2017

    club

    I liked this hotel a lot. The kitchenette was really great, it made our stay for work much easier. The Internet, however, is really awful, maybe the worst at any hotel I've ever been to. Service was ok, they were very friendly but slightly unprofessional. Personal and training conversations were quite loud and made me feel uncomfortable when I sat in the lobby waiting for my driver everyday.

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    Springy

    By

    March 27, 2017

    If u dont mind springs in ur back while sleeping then this is the place for you. Terrible mattresses.

    2 weeks after DST clocks were still set incorrect.

    Remote batteries didnt work

    And the Wifi signal must have been on strike. Had avery little connectivity on all devices. Ended up hot spotting my phone to surf the web.

    Oh yeah and lets say u can sleep on a hard spring matress.
    About 100 yards outside the hotel are some beautiful railroad tracks. The horn the trains use is quite loud lol. Great if u need to be up very early.

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    Ask for room facing entrance.

    By

    March 24, 2017

    platinumelite

    Very nice hotel with abundant free parking just off the interstate. Ask for room facing the entrance, because there are train tracks running along the back of the hotel. Some inconsiderate guests were noisy when dropping their luggage on the floor of the room above ours after 11 p.m.

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    No

    By

    March 23, 2017

    Strong smell of urine and cigarettes smoke . Kitchen and bathroom dirty and sticky urine stains on carpet . After telling the front desk we didn't get another room or discount all they said was we so sorry. Never stay there again .

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    Beautiful rooms! Very clean!

    By

    March 22, 2017

    club

    Had a wonderful stay here very close to base so time to travel to see my husband was very quick. Location is perfect close to mall and several restaurants.

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    Great hotel!

    By

    March 22, 2017

    This was very well run and clean hotel. Very happy with staff and facilities available to me and my family! We will definitely be staying again!

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    Do you like trains?

    By

    March 19, 2017

    club

    There's a train track right outside the window, it's a passenger train rail that runs all night. The hotel does provide ear plugs, but it's still not ideal. The internet only works on the rooms towards the center of the hotel.

    Kitchenette, laundry, lender locker are all amazing features. Great for long term stays! We made dinner in our mini suite instead of dining out. Staff were friendly and very helpful.

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    Good

    By

    March 19, 2017

    Had a wonderful stAy, very comfortable and friendly workers

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    Friendly staff, poor hotel

    By

    March 19, 2017

    club

    Staff was very friendly and helpful, but the hotel itself is old and unupdated. Beds were rock hard.

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    Candle wood Suites at Colonial Heights-Ft. Lee

    By

    March 18, 2017

    Amazing personnel and staff. Always in great spirit and willing to make your stay much better.

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    outside miosy

    By

    March 16, 2017

    platinumelite

    I did not have a good sleeping at night due to the noise outside. The hotel is near a railway and the trains passed several time at night. But the room is clean with a good kitchen. The stuffs are nice.

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    Great location and super clean rooms

    By

    March 15, 2017

    The location of the motel was perfect for us, we were 20 minutes from the convention center, McDonald's beside us for breakfast and major shopping centers no matter which direction you headed, which was great for the girls, and still felt like you were in the country. Super clean rooms and an awesome staff. Highly recommended!

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