Open Gallery
 Guest Reviews
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79%
Recommend This Property
Overall Experience 4
79%
Recommend This Property
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Na
ByNa. Bbbn
September 24, 2023
Very expensive. Poorly equipped drunk homeless people outside noisy
Terrible
ByNevvvveragain
September 12, 2023
Smells like ashtray. People loitering outside all the time approaches you for money, rides, and cigarettes. Filthy. Definitely not a non smoking hotel. Some of staff are great but Manger doesn't do anything.
Decent stay
ByKanne5
September 11, 2023
Hotel room was nice and check in/out was very easy. The garbages outside the hotel however smelled pretty bad and despite no smoking signs, it smelled heavily of both cigarette and weed smoke outside as well as in the hallways.
Ice machine was out of service and has been for some time.
Hotel not as expected
ByAmandsR85
September 11, 2023
When we checked in, our room was super stuffy and smelled horrible like fish. When we told the front desk, they offered us room spray to “cope” with the smell. I would have liked a new room but instead we ended up two nights in the same smelly room.
Quiet and peaceful
ByMLT07
September 05, 2023
Great hotel for long term contract employees. It was my home away from home. Being that I work mostly overnight shifts I tend to get off when people are up getting ready to go. I was able to sleep during the day most days with out interruptions, granted there were some hiccups with the fire alarm going off but other than that I had a peaceful stay and if I’m ever in the area again I’d definitely stay again
Quiet facility with lots to offer
ByJadeyrage
September 01, 2023
Stayed here for almost a year and I enjoyed being able to use the oven to cook food, since most hotels ditched them. I also like the location since it's tucked away from the hustle and hustle of the big city.
Terrible Stay
ByUnnnnnhappy customer
August 31, 2023
I stayed 2 months in IHG Candle Wood Suites North Shore Danvers. It was terrible eperince with to many problems. I contacted with Management and IHG Customer service to many times but none of the problems were resolved. Please check google reviews instead of IHG Hotel site as I tried 5 times to submit my review here and all of them were rejected. It looks IHG Hotels only publish good reviews .
Comfortable room nice staff
ByCass921
August 22, 2023
I was there passing by. Staffs were nice, rooms were clean. Hairdryer was not pack it back to the hairdryer bag. But, overall is good.
Exceptional Stay at Candlewood Hotel in Danvers, MA
ByShaima
August 22, 2023
recently had the pleasure of staying at the Candlewood Hotel in Danvers, MA, and I am delighted to share my exceptional experience with fellow travelers. Having stayed at various properties under IHG, I can confidently say that this was one of the most comfortable and welcoming stays I've ever had.
From the moment I arrived, it was clear that the team running the property had a genuine and wonderful welcoming touch. Their commitment to creating a warm and inviting atmosphere truly set this hotel apart. It was evident that they were more than just a staff; they operated as a cohesive family, and this sense of unity radiated throughout the entire property.
The cleanliness and comfort of the hotel rooms were outstanding. I appreciated the attention to detail and the effort put into ensuring a comfortable and relaxing environment for guests. The rooms were well-maintained, and I found myself enjoying a restful night's sleep throughout my stay.
What truly stood out, however, was the exceptional level of service I received from the team. They consistently went above and beyond to accommodate my requests and make sure I had a memorable stay. Their willingness to go the extra mile did not go unnoticed, and it played a significant role in making my experience truly exceptional.
I would like to extend my gratitude to the entire team at Candlewood Hotel in Danvers for making my stay so enjoyable. Your dedication to creating a welcoming atmosphere and your commitment to ensuring guest satisfaction is truly commendable. I wholeheartedly recommend this hotel to anyone seeking comfort, cleanliness, and outstanding service during their travels.
Thank you once again for a remarkable stay. I look forward to returning in the future.
Warm regards,
Shaima Amiri
Location was fantastic. Bed was uncomfortable but size of 2 bedroom suite was perfect.
ByLen08098
August 22, 2023
The hotel overall was great. The front desk was courteous at check in and our room was comfortable. The carpets throughout need to be replaced but I guess when you allow pets it is expected.
Big room
ByNic18301
August 17, 2023
Our first room was not cleaned very well the front desk changed it right away . Comfortable bed, big room, mostly clean. Entrance is hard to find off roadway. There are a lot of long term tenants staying there paid by the state. This was not a problem for us, but would have been nice to know since we were on our honeymoon. I probably would have picked somewhere different due to that.
Family and pet friendly
ByWynnie4n6
August 02, 2023
The hotel is conveniently located near Salem and Boston. They offer free laundry and provide dishes, which help with longer stays. Housekeeping only comes by one a week, which makes it inconvenient when there us a need for more supplies like clean towels and sheets, and more pillows, toilet paper, and trash bags.