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Candlewood Suites Longview

Candlewood Suites of Longview welcomes you to East Texas. We want you to feel like home in your hotel! Guests for extended stay or a few days relax in apartment style spacious studio suites, including satellite channels on flat screen televisions, free Wi-Fi, and full kitchen amenities. Candlewood Suites also offers free laundry facilities and an exercise area for added convenience. Our Candlewood Cupboard is always open with items for purchase; however our fresh hot coffee is always free. Within walking distance are shopping, entertainment, and dining. You can always unwind in the covered patio, and cook on our full size grills. Central located to area companies including Eastman Chemical, Good Shepherd Medical Center, Longview Regional Medical Center, Trinity Industries, Caterpillar, US Steel, Cameron, Letourneau University, Schlumberger and East Texas Regional Airport. Ask our staff about current events and entertainment around Longview. We hope you will be our guest, always welcoming you with a smile.
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Quick Info

Relax and stay in the know

Highlights

  • On-site Guest Self-Laundry Facilities
  • Housekeeping Full Service
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites Longview
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 517 reviews
93%
Recommend This Property

Ratings Breakdown

517reviews

  • 5 Stars
    411
  • 4 Stars
    63
  • 3 Stars
    13
  • 2 Stars
    12
  • 1 Stars
    18

Great place to stay for evacuation.

By

September 16, 2021

It wasn’t a 5 star resort, but it had everything we needed to be comfortable during our evacuation from Hurricane Ida. The kitchenette, the washing machines, and gym were great for our needs. Loved the fresh popcorn too!

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Surprised, and pleased!

By

August 24, 2021

We looked for several hotels that would allow us to bring out small dog. Their pet fee was not outrageous and the dog slept the entire night without disturbance. That never happens at home.

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Great road trip stop.

By

August 20, 2021

I love being able to do laundry while on a road trip, and I was able to stay on the first floor very close to the laundry.

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They changed my confirmed room without any notice.

By

August 18, 2021

platinumelite

On June 26, 2021, I received confirmation of my reservation for August 11-13, 2021, for a 1 Bedroom Ste with 1 King Bed at Candlewood Suites, Longview, Texas. I booked this through the IHG Website. On August 10, I phoned Candlewood Suites in Longview, Texas and spoke to Morgan and he confirmed that I was booked in a 1 Bedroom Ste with 1 King Bed at Candlewood Suites, Longview, Texas.

However, when I checked in to the Hotel at the front desk on August 11, I was not told that my reservation had been downgraded to a Queen bedded room. It was only when we arrived in the room that we discovered the bed was small. We thought maybe all rooms were queen bedded.

Upon check out on August 13, when I inquired at the front desk as to why the bed was smaller, I was told that my reservation had been changed to a Queen bedded room. They could not give a reason as to why or when it had been changed, or by whom, but that my rate had been discounted and I had been given 500 points.

Additionally, as an Ambassador Card Holder, I had to beg for my room to be serviced. All in the name of Covid, even though my wife and I had had our second vaccination injection months earlier!!! Covid cannot continue to be blamed for lack of acceptable customer service.

As an Ambassador Card Holder with IHG, I would have thought that I should have been notified of this confirmed room reservation change prior to arrival, as they have my phone number and email on file. Surely they should have notified me at check in that my reservation had been changed. I would have thought that in light of this deception, I should have been given a free night, as other Hotel Groups, where I am a top tier card holder, would do. Perhaps I should give all of my business to the Marriot Group where I do not have to pay to be a Platinum member and where I have never been treated so impersonally.

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FAQs for Candlewood Suites Longview

  • Yes, Candlewood Suites Longview offers complimentary parking for hotel guests.

  • Candlewood Suites Longview offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details.

  • Complimentary parking is available at Candlewood Suites Longview for hotel guests.

  • Yes, when you book your stay at Candlewood Suites Longview direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • No, Candlewood Suites Longview does not have a pool.

  • Check-in at Candlewood Suites Longview is from 3:00 PM, and check-out time is 11:00 AM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites Longview offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites Longview.

  • Yes, there is an onsite fitness center at Candlewood Suites Longview.

  • Rates for accommodations at Candlewood Suites Longview vary by season. For your rate options, please input your dates.

  • The Candlewood Suites Longview has 71 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Candlewood Suites Longview. There is a pet deposit per stay of 15 USD. Our Pet Policy: Pets are welcome with non refundable fee. First night is 15 dollars, each additional night is 10 dollars, up to a total of 150 dollars..