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Important Announcements
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We've Renovated!

We have recently renovated our lobby and guest rooms.

Enjoy our suite hotel in New York City with in-room kitchens

Discover NYC Manhattan from Our Extended Stay Hotel

Surrounded by the electrifying Times Square, Candlewood Suites New York City Times Square is the perfect NYC location for your extended stay. When blending business with leisure, our NYC hotel is convenient to major businesses in Times Square and the attractions of New York City. If you are traveling to "the Big Apple" for just an overnight stay or for a long stay, our NYC hotel's studio suites with full kitchen facilities will make your trip a smashing success.

Our Times Square address places you within walking distance of the Jacob Javitz Convention Center, Madison Square Garden, Penn Station, Port Authority, Hudson Yard, Ernst & Young, New York Times Building and Amazon among others. Our All-Suite hotel offers comfortable work spaces and free high-speed Internet access.

Our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and subways are nearby.

Our extended stay Midtown Manhattan hotel offers a free 24-hour fitness center. We are a 100% non-smoking hotel. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. Check out our great, extended stay New York City hotel deals including free breakfast.

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Quick Info

Relax and stay in the know

Highlights

  • On-site Guest Self-Laundry Facilities
  • Housekeeping Full Service
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites New York City- Times Square
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1845 reviews
86%
Recommend This Property

Ratings Breakdown

1845reviews

  • 5 Stars
    1036
  • 4 Stars
    473
  • 3 Stars
    151
  • 2 Stars
    92
  • 1 Stars
    93

Awful

By

December 15, 2021

Where do I start. We arrived after a very long flight from the UK due to engine problems with our plane, checked in at 4am extremely tired and the gentleman checking us in knew this and told us he would sort out credit card details in the morning so we could get some sleep. Got to our room which absolutely stunk of stale curry. Opened the window to air it and went straight to bed. Had people trying to get into our room TWICE which disturbed us. Then had an internal call which again woke us up. So to summarise we did not get any sleep. The room was in a very poor state, the bathroom had bits hanging off the wall with screws falling out, and the bath leaked. We requested a room change and the new room was marginally better but was missing some essentials. It wasn’t until we checked out and raised a complaint that we were told we were charged a ‘no-show’ fee of $275 for the night we arrived. What an absolute disgrace. Firstly we WERE there and WERE CHECKED IN. Secondly we paid in full so why were you charging me anyway?? It’s disgusting. I am now raising this issue further because on top of all of the above you put the fee onto my company credit card, which I told you not to use when I checked in, and I now have issues trying to clear the transaction off of my company card. I am a Spire Elite IHG member and have never experienced such a diabolical service from any IHG hotel. The reason I use IHG all the time is because of the service I receive, but this experience is making me re-think that.

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Never again

By

December 13, 2021

platinumelite

Between us and our friend we had two rooms. Such a lack of attention and follow through to the needs we had that we will never stay here again. We laughed, but not in a good way, about the poor guests checking in as we checked out. They expected to receive what they paid for, but the poor front desk agent had a hard time meeting their expectations. I am a positive person but this place just pushed me over the edge. Never again!

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Door didn’t lock

By

December 12, 2021

My door did not lock during my entire stay. A stranger even entered my room on the first night. I told the staff about this issue daily and it wasn’t resolved. Don’t stay here.

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Christmas lights

By

December 11, 2021

platinumelite

This hotel is in a good location but needs remodeling

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FAQs for Candlewood Suites New York City- Times Square

  • No, Candlewood Suites New York City- Times Square does not offer free parking. Self-parking is available for a daily fee of 55 USD.

  • Candlewood Suites New York City- Times Square offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details. 

  • At Candlewood Suites New York City- Times Square, self-parking is available for a daily rate of 55 USD.

  • Yes, when you book your stay at Candlewood Suites New York City- Times Square direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • No, Candlewood Suites New York City- Times Square does not have a pool.

  • Check-in at Candlewood Suites New York City- Times Square is from 3:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites New York City- Times Square offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites New York City- Times Square.

  • Yes, there is an onsite fitness center at Candlewood Suites New York City- Times Square.

  • Rates for accommodations at Candlewood Suites New York City- Times Square vary by season. For your rate options, please input your dates.

  • The Candlewood Suites New York City- Times Square has 188 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Candlewood Suites New York City- Times Square. There is a pet deposit per stay of 150 USD. Our Pet Policy: Pets allowed with nonrefundable fee of 75 USD for 1 to 6 nights and 150 USD for 7 or more nights. Each pet must weigh less than 75lbs. Pet agreement must be signed at check in. Record of complete up to date vaccinations required. Call hotel for details..