Guest Reviews
Overall Experience
4.2
Surrounded by the electrifying Times Square, Candlewood Suites New York City Times Square is the perfect NYC location for your extended stay. When blending business with leisure, our NYC hotel is convenient to major businesses in Times Square and the attractions of New York City. If you are traveling to "the Big Apple" for just an overnight stay or for a long stay, our NYC hotel's studio suites with full kitchen facilities will make your trip a smashing success.
Our Times Square address places you within walking distance of the Jacob Javitz Convention Center, Madison Square Garden, Penn Station, Port Authority, Hudson Yard, Ernst & Young, New York Times Building and Amazon among others. Our All-Suite hotel offers comfortable work spaces and free high-speed Internet access.
Our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and subways are nearby.
Our extended stay Midtown Manhattan hotel offers a free 24-hour fitness center. We are a 100% non-smoking hotel. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities.
It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.
Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.
Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.
The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.
Overall Experience
4.2
Does Candlewood Suites New York City- Times Square offer free parking?
No, Candlewood Suites New York City- Times Square does not offer free parking.
Does this hotel have in-room kitchens?
Candlewood Suites New York City- Times Square offers fully furnished in-room kitchens in all rooms. Our full kitchens have everything you need to cook your own meals while traveling. Visit our Amenities page for more details.
How much is parking at Candlewood Suites New York City- Times Square?
At Candlewood Suites New York City- Times Square, valet parking is available for a daily rate of 75 USD.
Can I cancel my booking at Candlewood Suites New York City- Times Square for a full refund?
Yes, when you book your stay at Candlewood Suites New York City- Times Square direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.
Does Candlewood Suites New York City- Times Square have a pool?
No, Candlewood Suites New York City- Times Square does not have a pool.
What are the check-in and check-out times for Candlewood Suites New York City- Times Square?
Check-in at Candlewood Suites New York City- Times Square is from 3:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.
Does Candlewood Suites New York City- Times Square offer free Wi-Fi?
Yes, the Candlewood Suites New York City- Times Square offers free WiFi!
Does Candlewood Suites New York City- Times Square have a restaurant on site?
No, there is no on site restaurant at Candlewood Suites New York City- Times Square.
Is there a fitness center at Candlewood Suites New York City- Times Square?
Yes, there is an onsite fitness center at Candlewood Suites New York City- Times Square.
How much does it cost to stay at Candlewood Suites New York City- Times Square?
Rates for accommodations at Candlewood Suites New York City- Times Square vary by season. For your rate options, please input your dates.
How many rooms does the Candlewood Suites New York City- Times Square have?
The Candlewood Suites New York City- Times Square has 188 guest rooms. Enter your dates to view available rooms for your stay.
Can I bring my pet to Candlewood Suites New York City- Times Square?
Pets are welcome at Candlewood Suites New York City- Times Square. There is a pet deposit per stay of 150 USD. Our Pet Policy: Pets allowed with nonrefundable fee of 75 USD for 1 to 6 nights and 150 USD for 7 or more nights. Each pet must weigh less than 25lbs. Pet agreement must be signed at check in. Record of complete up to date vaccinations required. Call hotel for details..
Huge mistake
ByUpset A
March 01, 2023
This is fine if you are no concerned about the state of the equipment in your room being safe, a tv with no clear signal, a cooker that doesn’t work and a microwave with black tape over it asking for a service and a bath so disgusting you’d prefer to use wet wipes to freshen up!!
Candlewood is great but not NYC location.
ByKat1257
March 01, 2023
Whether it is because of lack of staff or lack of compassion for guest, it was just a poor stay. No one came by to ask if room needed to be cleaned, front desk didn’t care much on providing excellent service. Room key is needed for access onto elevator and hotel amenities but outsiders wandered around the hotel using services GUEST pay for. No respect for one’s safety and privacy. AGAIN, Candlewood is great as I’ve stayed at their hotel in another states but NYC is a no for me.
Nice place, needs work.
BySMeminger
February 28, 2023
The facility needs a few repairs to bathrooms and the appliances. Appliances were missing knobs. Bathroom faucet was leaky. Walls in room were worn and dingy. Cabinets had scratches and dents.
Do Not Stay
ByLarryd19
February 04, 2023
The rooms are very dirt with bugs. We arrived the first night and found them in the first room and they moved us. We woke up in the next morning with live cockroaches on our chests and bodies. Manger said they would refund all three nights but only credited us for one. The manager also stated they would give 60000 points for our inconvenience. The points still have never arrived. We will never return here. My wife is still having nightmares.