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Syracuse airport hotel with a fitness center

Guests Love Syracuse Hotel's Convenient Location

Situated in upstate New York, the Candlewood Suites® Syracuse - Airport hotel's location is perfect for easy travel.

Business travelers enjoy a quick commute from this hotel's airport location in Syracuse, New York. The hotel's guests can use nearby I-81 and I-90 to travel to business destinations and catch a flight from Hancock International Airport (SYR), located a short distance away. The hotel is only minutes from Spectrum, FedEx, Upstate Medical University, St Joseph's Hospital, AMAZON, Lockheed Martin, National Grid, NYS DOT, CSX Rail and NTTS.

This hotel's location in Syracuse, New York also provides you with plenty of entertainment options. Catch a sporting event at the Carrier Dome which is one of Syracuse University’s athletic facilities and is located nearby in Syracuse, New York. Our hotel is just minutes from The Lakeview Amphitheater and New York State Fairgrounds. The hotels complimentary shuttle service can bring you to the doors of the premier shopping destination known as Destiny USA, New York’s largest destination of its kind.

Guests of the Candlewood Suites® Syracuse - Airport hotel can use the complimentary shuttle service to get to nearby businesses or the airport. An on-site Business Center, a 24-hour Fitness Center, and an outdoor barbecue grill area are just a few of the hotel amenities that help you to "Consider Us Home." Book today!

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Quick Info

Relax and stay in the know


  • On-site Guest Self-Laundry Facilities
  • Housekeeping Full Service
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.


Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.


Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.


The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites Syracuse-Airport
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
Recommend This Property

Overall Experience


based on 1108 reviews
Recommend This Property

Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Use to be very nice. Not any longer


March 14, 2023

After staying at this hotel a few times over the past several years, I won't be going back. It use to be a nice, clean, comfortable safe hotel but sadly it has become very run down. Hallway carpets and walls are shabby. They are visibly dirty and in poor repair. Our room door scrapped badly when opened and closed. The soap / shampoo holder was half way ripped off the tub wall and the shampoo was missing. Tile grout was stained and looked moldy and the floor was sticky. Kitchenette was very dirty. Refrigerator handle was dark from accumulated dirt. Heater was full of dust and dirt. Only part that looked reasonably clean was the bedding. It also appears like this hotel has many long term residents. We saw school busses transporting groups of people. IHG management should make an unannounced visit and see ti first hand. The exterior of the building is in disrepair including a broken door to the parking lot that wouldn't stay closed allowing snow inside and cigarette butts all around it.

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Great shuttle and quiet room


March 11, 2023

Close to the airport and quiet. The staff and shuttle are friendly. The rooms are old but serviceable.

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Filthy, smelly room and incredibly bad service


February 21, 2023

I was told, upon my arrival, that there were no rooms available even though I had made my reservation in advance, paid for it, and received a confirmation number. When I pointed this out to the totally disinterested and disaffected desk clerk she found a room for me - no apology of any kind. The room I received had not been cleaned nor the beds changed since the last guest. A thick, unpleasant, rather oily smell (cooking oil or something) permeated the room; the microwave was filthy, the dishwasher filled with dirty dishes, the room phone was disconnected and did not work, the hallway floors and the floor in the room had not been vacuumed in some time and were covered with dirt, lint, and other debris. I was concerned about bedbugs, although in fairness this wasn’t a problem. When I asked the desk clerk about getting certain toiletries I had forgotten to pack, she suggested I walk up the highway to the nearest gas station and get them there. She called me “Mr. James” rather than “Mr. White” and did so in a smirking manner, smiling like it was some kind of personal joke. I never write reviews for the hotels at which I stay, but this experience was so exceptionally BAD from start to finish that I felt justified in doing so this time. My advice? Pitch a tent by the roadside- you’ll have a much nicer experience. But whatever you choose to do, I would NOT stay at this hotel. And BTW, I paid full price for this disgusting room. Why did I stay there if it was so bad you may well ask. I had to stay because it was late in the evening and I had a very early flight the next morning. So lesson learned. Next time I have to stay over in Syracuse, NY l’ll bring a tent and a sleeping bag with me.

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February 18, 2023

This hotel is a dump. It desperately needs to be renovated. The room was technically clean but just falling apart. I would not recommend spending 5 minutes here, let alone a night or more.

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FAQs for Candlewood Suites Syracuse-Airport

  • Yes, when you book your stay at Candlewood Suites Syracuse-Airport direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • Candlewood Suites Syracuse-Airport does not offer free airport shuttle service.

  • Candlewood Suites Syracuse-Airport is 2 mi from Hancock International Airport and is 75 mi from Rochester.

  • Yes, Candlewood Suites Syracuse-Airport offers a local area shuttle. Check our Area Transportation page for more details.

  • No, Candlewood Suites Syracuse-Airport does not have a pool.

  • Check-in at Candlewood Suites Syracuse-Airport is from 3:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites Syracuse-Airport offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites Syracuse-Airport.

  • Yes, there is an onsite fitness center at Candlewood Suites Syracuse-Airport.

  • Rates for accommodations at Candlewood Suites Syracuse-Airport vary by season. For your rate options, please input your dates.

  • The Candlewood Suites Syracuse-Airport has 115 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Candlewood Suites Syracuse-Airport. Our Pet Policy: Pets allowed with a non refundable fee of twenty dollars per night per pet. .