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Syracuse airport hotel with a fitness center

Guests Love Syracuse Hotel's Convenient Location

Situated in upstate New York, the Candlewood Suites® Syracuse - Airport hotel's location is perfect for easy travel.

Business travelers enjoy a quick commute from this hotel's airport location in Syracuse, New York. The hotel's guests can use nearby I-81 and I-90 to travel to business destinations and catch a flight from Hancock International Airport (SYR), located a short distance away. The hotel is only minutes from Spectrum, FedEx, Upstate Medical University, St Joseph's Hospital, AMAZON, Lockheed Martin, National Grid, NYS DOT, CSX Rail and NTTS.

This hotel's location in Syracuse, New York also provides you with plenty of entertainment options. Catch a sporting event at the Carrier Dome which is one of Syracuse University’s athletic facilities and is located nearby in Syracuse, New York. Our hotel is just minutes from The Lakeview Amphitheater and New York State Fairgrounds. The hotels complimentary shuttle service can bring you to the doors of the premier shopping destination known as Destiny USA, New York’s largest destination of its kind.

Guests of the Candlewood Suites® Syracuse - Airport hotel can use the complimentary shuttle service to get to nearby businesses or the airport. An on-site Business Center, a 24-hour Fitness Center, and an outdoor barbecue grill area are just a few of the hotel amenities that help you to "Consider Us Home." Book today!

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Quick Info


  • On-site Guest Self-Laundry Facilities
  • Housekeeping Full Service
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.


Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.


Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.


The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites Syracuse-Airport
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
Recommend This Property

Overall Experience


based on 1179 reviews
Recommend This Property

Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Not a good experience


September 24, 2023

Had booked 2 rooms only 1 was ready at check-in. We were told the 2nd room would be ready in "just a few minutes". It took well over an hour and it was nearly 5:00 pm. I asked the front desk staff to charge each room to a different card since we were travelling with another couple. Was then told that she had already charged both rooms to the same card and "wasn't sure she could change it". We had booked 1 bedroom suites with kitchen and sitting area. The kitchen area in one room appeared to have not been cleaned in some time. The stainless steel stove top was black.The rest of the room was not real clean either. Dishwasher was still full of dishes. In the shower there are no shampoo/conditioner/shower gel bottles. the tops of the bottles were there with the straws attached but the bottles were gone ??? Tried to call the front desk multiple times and never once got an answer. There are no ice machines in the hotel except for ice makers in the refrigerators which were not turned on. If we hadn't been driving all day and been exhausted we would have left.The walls in our rooms were dented and marked up furniture is uncomfortable and dated. This hotel has potential to be a nice place but right now its not.

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Please bring up to IHG Standards


September 20, 2023


While the hotel is convenient to the Syracuse airport, that's about all I can say positive about it. No coffee, anywhere. No breakfast options. No Candlewood Cupboard, whatever that is. The hotel is tired and needs to be brought up to IHG standards for similar hotels in this price bracket. Nothing special for IHG members. I didn't find the bed comfortable. Even small amenities were absent. I was on business and needed to stay within per diem and near the airport so those were my only reasons for staying more than one night at this hotel. If I had been on leisure travel, my wife would not have stayed at this hotel.

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Nice size room


September 19, 2023

Having no one at the check in for over 30 mins for someone arrived while I got there at 11:30 pm was not a great way to greet a platinum member

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September 18, 2023

The room was dirty. I had to wipe my feet from old hair and dirt before getting into bed. Old soap in shower and garbage on the floor. Empty shampoo dispenser on wall. Only reason I stayed is because I hade a late arrival and early flight the next day. Bed was clean and no bed bugs.

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FAQs for Candlewood Suites Syracuse-Airport

  • Candlewood Suites Syracuse-Airport does not offer free airport shuttle service.

  • Candlewood Suites Syracuse-Airport is 2 mi from Hancock International Airport and is 75 mi from Rochester.

  • Yes, Candlewood Suites Syracuse-Airport offers a local area shuttle. Check our Area Transportation page for more details.

  • No, Candlewood Suites Syracuse-Airport does not have a pool.

  • Check-in at Candlewood Suites Syracuse-Airport is from 3:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites Syracuse-Airport offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites Syracuse-Airport.

  • Yes, there is an onsite fitness center at Candlewood Suites Syracuse-Airport.

  • Rates for accommodations at Candlewood Suites Syracuse-Airport vary by season. For your rate options, please input your dates.

  • The Candlewood Suites Syracuse-Airport has 115 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Candlewood Suites Syracuse-Airport. Our Pet Policy: Pets allowed with a non refundable fee of twenty dollars per night per pet. .