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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.4

    based on 320 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    320reviews

    • 5 Stars
      214
    • 4 Stars
      57
    • 3 Stars
      22
    • 2 Stars
      12
    • 1 Stars
      15

    Comfortable in a good area

    By

    April 13, 2016

    club

    Nice room - would have been nice to have a complimentary breakfast.

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    If I have to be away from home, this is where I want to be!

    By

    April 04, 2016

    Thank you Marissa for always having a smile on your face to welcome me and get me to my preferred room. A big CONGRATS! to Megan who was just promoted to General Manager, long awaited and much deserved!

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    Again, Awesome!

    By

    April 03, 2016

    Again...Great find.... best kept secret in Syracuse area, awesome rooms and price..

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    Awesome

    By

    April 03, 2016

    Great find.... best kept secret in Syracuse area, awesome rooms and price..

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    awesome stay

    By

    April 01, 2016

    this visit was for a family visit and celebrating a birthday and had a good two day getaway with no issues with this hotel or incidents . I always stay at this particular hotel when I come from the north country to syracuse and have not had bad experience each and any time I have came to the area .I strongly recommend this hotel to anyone coming to the greater syracuse area for a visit as it is nice hotel to stay for the money .

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    Great value for the price

    By

    March 29, 2016

    club

    Very friendly and helpful staff. Clean suite and facility.

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    Wonderful experience

    By

    March 28, 2016

    platinumelite

    My wife and I spend a night here and we plan on returning when we need a night or two away

    Thanks

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    Great staff and great roons

    By

    March 20, 2016

    club

    The hotel staff was very welcoming and helpful after a long day on the road. The room was in great shape, very comfortable bed. Internet was excellent which is very important.

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    Unexecptable

    By

    March 19, 2016

    The staff was less than focused on serving my needs.

    Posted byHotelStaff
    March 21, 2016
    Thank you for your candid review. We apologize that your recent stay did not meet expectations. As we strive for exceptional customer service, I sincerely apologize that you did not experience just that. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Meg, C General Manager
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    Comfortable bed

    By

    March 08, 2016

    club

    Friendly staff, nice beds, large number of amenities, and a great value for the price per night cost.

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    GREAT SUITE

    By

    March 07, 2016

    club

    Convenient location. good service and friendly staff. Very clean

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    Very Comfortable

    By

    March 07, 2016

    club

    Very comfortable room, excellent bed, efficient kitchen, good workout facility. Cupboard allowed me to pick up a couple of things I needed for my stay. Staff was very efficient. Hotel easy to move around in, elevators work well and stairs are easy to find and convenient. Rooms are fairly quiet, even with noise in hallways. All in all a great value!

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