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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.4

    based on 338 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    338reviews

    • 5 Stars
      228
    • 4 Stars
      61
    • 3 Stars
      22
    • 2 Stars
      12
    • 1 Stars
      15

    Comfortable and convenieht

    By

    June 06, 2016

    club

    This hotel was very adequate for my needs, easy to find, conveniently located for my purposes. I was attending a conference at the OnCenter in Syracuse and it was a short and easy drive each day. The hotel is also very near the Syracuse Airport, I-81 and I-90. The room was comfortable and the staff was friendly and helpful.

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    Simply the Best

    By

    June 06, 2016

    platinumelite

    This hotel is wonderful. The staff outshines many in the area. Marissa Z and Meg run a tight ship but their attention to detail and friendliness makes me feel like a friend not just a regular guest.

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    Travel Stop

    By

    June 03, 2016

    This is a very nice hotel for stops during long driving trips. The hotel is near restaurants and other shopping if needed and has quick access back to the highway.

    The staff is very friendly and extremely helpful.

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    Great Staff!

    By

    May 31, 2016

    club

    First impressions are real and I was a little apprehensive staying here because I had always stayed at the Crown Plaza. A hotel by the airport...grounds were cheerful but the welcome we received upon entering set the whole tone for our stay. Staff was attentive, caring

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    Comfortable at Candlewood Suites!

    By

    May 30, 2016

    The customer service team went above and beyond to ensure we had a great stay. Truly top notch customer service. We always stay at the Candlewood Suites in North Syracuse and we will most certainly be back!

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    air conditioner

    By

    May 26, 2016

    Excellent stay, friendly staff, free laundry room was a great asset at the end of our trip. Free coffee

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    Service

    By

    May 25, 2016

    club

    Staff were very happy/nice. The cleaning staff should have towels on their carts so that you don't have to go to the front desk

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    Always awesome.. Love this place!

    By

    May 22, 2016

    Always awesome.. Love this place! Big clean rooms, w great beds and TVs in each room! Comfy!!

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    service with a smile

    By

    May 21, 2016

    club

    was greeted with a smile and staff was very nice.hotel was very clean and inviting. tv channel selection was very good but found the internet to be slow. the room recliner was very comfortable and the bathroom was spotless! parking lot was well lit and gave the appearance of being safe and secure

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    Convient to airport. Excellent room and service.

    By

    May 19, 2016

    club

    Had reserved a room at a nearby motel that I refused to accept because it was beyond filthy in every possible way. Quick call to Candlewood resulted in obtaining a suite that I could check into immediately.
    This was just an overnight stay, but I would now absolutely consider Candlewood Suites in the future for any extended stays I might need.

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    great staff

    By

    May 15, 2016

    platinumelite

    very friendly and accommodating staff and clean facility. Rooms were up to date with a nice kitchen area. Bathrooms are a nice size as well.

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    Nice, Clean, Comfortable Hotel

    By

    May 12, 2016

    We find the Candlewood Suites by Syracuse Airport to be a clean, comfortable, stay that's convenient to Syracuse University, where our daughter is a student. The suites are especially nice, with full kitchen amenities that make breakfast convenient and homey. And when we go shopping or eat out, it's nice to be able to store leftovers and groceries in the full-sized fridge and/or freezer.

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