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آراء النزلاء
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التجربة الكاملة

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وفقًا لـ 643 آراء
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Ratings Breakdown

643آراء

  • 5 نجوم
    352
  • 4 نجوم
    165
  • 3 نجوم
    61
  • 2 نجوم
    30
  • 1 نجوم
    35

The hotel was very very clean and the customer service was amazing love th

By

يناير ٠٤, ٢٠٢١

club

This is a great place to go and find peace it's very quiet and relaxing. Love it and will be back.

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Excellent Property Experience

By

ديسمبر ١٥, ٢٠٢٠

platinumelite

I had to find a place to stay while traveling and visiting family members and wow I chose the right place. Everything was clean, the bed was comfortable, and the front desk was concerned if everything was to my liking. I will be staying at this location next time I have to travel to the Aurora, IL area.

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great place to stay

By

نوفمبر ٢٤, ٢٠٢٠

club

very nice and clean lobby and room ,Luci the desk clerk was very friendly and helpful ,I would defiantly stay there again

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COVID

By

نوفمبر ١٦, ٢٠٢٠

The only thing missing was some type of breakfast. Part of this is out of the hotels control. JB Pritzker is to blame for most of it.

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Good stay, room for improvement.

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نوفمبر ٠٢, ٢٠٢٠

I have stayed at this location a few times now, and I always have a pretty good experience. That said, there is typically something or other that could have been improved pretty easily.

This go around, my room was missing the wall mounted hair dryer, the toilet ran every once in a while, and most annoyingly, the curtains would not stay closed tightly. This allowed quite a bit of light in. I also found a fake nail sitting on the chair in the corner, however, it blended in with the fabric pattern very well, so I don't blame them.

My only other complaint was the cleanliness of the ice machine on the 4th floor. There was black flakes coming out in the ice, and were evident in the ice bucket after the ice had melted.

The staff was extremely accommodating and friendly and always did their best to help. I did not report any of these issues to the staff as they were nothing I couldn't handle, however, I have no doubt they would have been corrected immediately if I had.

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Great Hotel for a Great Value

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أكتوبر ٢٨, ٢٠٢٠

platinumelite

The staff was completely professional. No questions asked when I had a friend come to visit. They were properly masked and completely helpful.

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Good location

By

أكتوبر ٢٣, ٢٠٢٠

club

The hotel is convenient for travel to the area as it is close to family who live here. The hotel was clean and the staff were very professional and attentive.

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Great front desk

By

أكتوبر ٢٣, ٢٠٢٠

club

The front desk was very helpful and kind. The bathroom smelled a bit musty, but was clean.

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Nice hotel

By

أكتوبر ١٩, ٢٠٢٠

Nice hotel and the service crew were very helpful.

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Peaceful stay

By

أكتوبر ١٨, ٢٠٢٠

Peaceful stay paying through the area, great place to rest and prepare for the next day

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A Little Disappointing

By

أكتوبر ٠١, ٢٠٢٠

We felt the bedding wasn't very comfortable. Plus, the restaurant and pool were closed due to COVID which was not posted on their website.

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Great service

By

سبتمبر ٠٧, ٢٠٢٠

club

Good service and nice staff and nice clean room
And the room was comfortable and the room was adjusted to my needs

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