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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
82%
推荐此酒店

整体体验

4.1

基于 720 评论
82%
推荐此酒店

Ratings Breakdown

720评论

  • 5 星级
    392
  • 4 星级
    167
  • 3 星级
    59
  • 2 星级
    58
  • 1 星级
    44

Review

By

2022 六月 14

I really don’t have to much to say I come to the hotel often I have my kids birthday parties there enjoy the stay and peace and Iam able to relax

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A good place for breakfast, but that’s about it.

By

2022 六月 05

They elevators felt like they were on their last leg. Literally dreaded using them. Would have taken the stairs if not on top floor. The hotel is dated and just . Chairs outside of the restroom on the ground level? Odd. The room was dated but clean for the most part. No water pressure whatsoever. Didn’t even feel like I was able to wash my hands properly. Only saving Grace was the staff at the bar and the breakfast. Seriously by the breakfast!

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Not worth the price

By

2022 六月 02

club

My son and I were in town for the Indy500 race. It's the largest event in Indianapolis every year, so I understand with the much higher rates. However, with these higher rates, I would expect the hotel to be at the top of it's game. There were signs on the front desk explaining rooms would not be cleaned due to staff shortages and the pool was closed. The signs stated we could cancel our reservation before checking in if this was a problem. Yeah right... and go where? Every room in the city is booked for race weekend. I understand the difficulties with staff shortages and things beyond your control with the pool, but compensate the customer for the shortfalls! Lower the rates when the hotel is in this condition. We will be looking elsewhere for next year's race and other travels around the country.

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Friendly Staff but Rooms Could Use Work

By

2022 六月 01

The front desk staff was extremely attentive to guests but the overall cleanliness of the rooms left a lot to be desired. Additional housekeeping would benefit the property mightily. We found items from a previous guest's stay and stains on the linens.

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Mediocre Experience

By

2022 五月 24

Staff was great but attention to detail was poor. Had to clean the floor in room upon arrival. Remote for television in room did not work, had to run everything by controls on television itself. Bedding was stain free but had multiple hairs in it that had to be shaken out. Pool water was almost intolerably cold and hot tub was out of order and appeared to have been so for quite some time.

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Favorable experience

By

2022 五月 16

The staff was very friendly and helpful. The bartender was also kind and helpful.

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comfortable bed and service

By

2022 五月 16

I liked the location of the hotel and the cleanliness of the hotel. The staff was very courteous and helpful. The breakfast was excellent. The parking was safe and convenient. The view from the hotel was gorgeous.

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Quiet and friendly

By

2022 五月 16

Great rate at this hotel. Very wonderful staff. Nice King bedroom where I stayed. I like how IHG hotels have improved their service with better ammenities in the rooms. Conveniently located near multiple venues and downtown. Would recommend!

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great room

By

2022 五月 09

has big couch and table and nice bathroom tolietries, but very basic breakfast for $8.50 was kinda offputting

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Not writing anything

By

2022 五月 09

Don’t force me to write. Just let me fill in the bubbles.

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Breakfast

By

2022 五月 09

May be my fault, but I didn't see anywhere that the additional per night charge for breakfast only covered 2 people. Our reservation had 4 guests, but had to purchase meal tickets for the 2 kids to eat. Would've been nice to have known that up front.

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Indy stay

By

2022 五月 02

Excellent location close to anything downtown so you can walk. Great price considering the location. We didn't try the breakfast but it was affordable. Most hotels anymore don't have basic things like ice.

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