I really don’t have to much to say I come to the hotel often I have my kids birthday parties there enjoy the stay and peace and Iam able to relax
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A good place for breakfast, but that’s about it.
ByCbs04
2022 六月 05
They elevators felt like they were on their last leg. Literally dreaded using them. Would have taken the stairs if not on top floor. The hotel is dated and just . Chairs outside of the restroom on the ground level? Odd. The room was dated but clean for the most part. No water pressure whatsoever. Didn’t even feel like I was able to wash my hands properly. Only saving Grace was the staff at the bar and the breakfast. Seriously by the breakfast!
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Not worth the price
ByIndy500_Fan
2022 六月 02
My son and I were in town for the Indy500 race. It's the largest event in Indianapolis every year, so I understand with the much higher rates. However, with these higher rates, I would expect the hotel to be at the top of it's game. There were signs on the front desk explaining rooms would not be cleaned due to staff shortages and the pool was closed. The signs stated we could cancel our reservation before checking in if this was a problem. Yeah right... and go where? Every room in the city is booked for race weekend. I understand the difficulties with staff shortages and things beyond your control with the pool, but compensate the customer for the shortfalls! Lower the rates when the hotel is in this condition. We will be looking elsewhere for next year's race and other travels around the country.
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Friendly Staff but Rooms Could Use Work
ByAdam
2022 六月 01
The front desk staff was extremely attentive to guests but the overall cleanliness of the rooms left a lot to be desired. Additional housekeeping would benefit the property mightily. We found items from a previous guest's stay and stains on the linens.
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Mediocre Experience
ByAtkinz17
2022 五月 24
Staff was great but attention to detail was poor. Had to clean the floor in room upon arrival. Remote for television in room did not work, had to run everything by controls on television itself. Bedding was stain free but had multiple hairs in it that had to be shaken out. Pool water was almost intolerably cold and hot tub was out of order and appeared to have been so for quite some time.
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Favorable experience
ByTroyer
2022 五月 16
The staff was very friendly and helpful. The bartender was also kind and helpful.
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comfortable bed and service
Bymddavis
2022 五月 16
I liked the location of the hotel and the cleanliness of the hotel. The staff was very courteous and helpful. The breakfast was excellent. The parking was safe and convenient. The view from the hotel was gorgeous.
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Quiet and friendly
Bymsoto1285
2022 五月 16
Great rate at this hotel. Very wonderful staff. Nice King bedroom where I stayed. I like how IHG hotels have improved their service with better ammenities in the rooms. Conveniently located near multiple venues and downtown. Would recommend!
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great room
ByLoc N
2022 五月 09
has big couch and table and nice bathroom tolietries, but very basic breakfast for $8.50 was kinda offputting
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Not writing anything
Bytesting my patience
2022 五月 09
Don’t force me to write. Just let me fill in the bubbles.
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Breakfast
Byopieles
2022 五月 09
May be my fault, but I didn't see anywhere that the additional per night charge for breakfast only covered 2 people. Our reservation had 4 guests, but had to purchase meal tickets for the 2 kids to eat. Would've been nice to have known that up front.
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Indy stay
ByJmomey
2022 五月 02
Excellent location close to anything downtown so you can walk. Great price considering the location. We didn't try the breakfast but it was affordable. Most hotels anymore don't have basic things like ice.
Review
ByDm.william94
2022 六月 14
I really don’t have to much to say I come to the hotel often I have my kids birthday parties there enjoy the stay and peace and Iam able to relax
A good place for breakfast, but that’s about it.
ByCbs04
2022 六月 05
They elevators felt like they were on their last leg. Literally dreaded using them. Would have taken the stairs if not on top floor. The hotel is dated and just . Chairs outside of the restroom on the ground level? Odd. The room was dated but clean for the most part. No water pressure whatsoever. Didn’t even feel like I was able to wash my hands properly. Only saving Grace was the staff at the bar and the breakfast. Seriously by the breakfast!
Not worth the price
ByIndy500_Fan
2022 六月 02
My son and I were in town for the Indy500 race. It's the largest event in Indianapolis every year, so I understand with the much higher rates. However, with these higher rates, I would expect the hotel to be at the top of it's game. There were signs on the front desk explaining rooms would not be cleaned due to staff shortages and the pool was closed. The signs stated we could cancel our reservation before checking in if this was a problem. Yeah right... and go where? Every room in the city is booked for race weekend. I understand the difficulties with staff shortages and things beyond your control with the pool, but compensate the customer for the shortfalls! Lower the rates when the hotel is in this condition. We will be looking elsewhere for next year's race and other travels around the country.
Friendly Staff but Rooms Could Use Work
ByAdam
2022 六月 01
The front desk staff was extremely attentive to guests but the overall cleanliness of the rooms left a lot to be desired. Additional housekeeping would benefit the property mightily. We found items from a previous guest's stay and stains on the linens.
Mediocre Experience
ByAtkinz17
2022 五月 24
Staff was great but attention to detail was poor. Had to clean the floor in room upon arrival. Remote for television in room did not work, had to run everything by controls on television itself. Bedding was stain free but had multiple hairs in it that had to be shaken out. Pool water was almost intolerably cold and hot tub was out of order and appeared to have been so for quite some time.
Favorable experience
ByTroyer
2022 五月 16
The staff was very friendly and helpful. The bartender was also kind and helpful.
comfortable bed and service
Bymddavis
2022 五月 16
I liked the location of the hotel and the cleanliness of the hotel. The staff was very courteous and helpful. The breakfast was excellent. The parking was safe and convenient. The view from the hotel was gorgeous.
Quiet and friendly
Bymsoto1285
2022 五月 16
Great rate at this hotel. Very wonderful staff. Nice King bedroom where I stayed. I like how IHG hotels have improved their service with better ammenities in the rooms. Conveniently located near multiple venues and downtown. Would recommend!
great room
ByLoc N
2022 五月 09
has big couch and table and nice bathroom tolietries, but very basic breakfast for $8.50 was kinda offputting
Not writing anything
Bytesting my patience
2022 五月 09
Don’t force me to write. Just let me fill in the bubbles.
Breakfast
Byopieles
2022 五月 09
May be my fault, but I didn't see anywhere that the additional per night charge for breakfast only covered 2 people. Our reservation had 4 guests, but had to purchase meal tickets for the 2 kids to eat. Would've been nice to have known that up front.
Indy stay
ByJmomey
2022 五月 02
Excellent location close to anything downtown so you can walk. Great price considering the location. We didn't try the breakfast but it was affordable. Most hotels anymore don't have basic things like ice.