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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 487 reviews
81%
Recommend This Property

Ratings Breakdown

487reviews

  • 5 Stars
    255
  • 4 Stars
    123
  • 3 Stars
    41
  • 2 Stars
    38
  • 1 Stars
    30

Indy for MLK Day

By

January 23, 2020

platinumelite

OK experience...first room didn't have heat; beds weren't comfortable. Customer service was good and Hotel was clean and otherwise well kept.

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Comfortable bed and great service

By

January 22, 2020

platinumelite

I enjoyed the close proximity of the hotel to the convention center and mall. The breakfast was enjoyable and the staff was great. The rooms were modern, nice and comfortable.

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Holiday Inn Indianapolis

By

January 22, 2020

platinumelite

This was a very accommodating hotel. The staff was extremely cordial and assisting. The room was very clean and comfortable. The food buffet venue wasn't quite up to par, yet the in room food service was excellent!
Other than that it was an overall good experience

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Devorah

By

January 20, 2020

club

The staff is really friendly and they will make your stay comfortable, help in any way.

The Kitchen staff are friendly as well and always make sure they take care of us

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Nice warm stay

By

January 17, 2020

club

Staff was friendly, beds were cozy, room was warm. On a cold trip to Indy this is a nice place to stay. It is in walking distance of pretty much everything you need from Indianapolis.

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Spacious room

By

January 13, 2020

Overall, we enjoyed our stay here. Just disappointed that they charged us extra for parking when there were no games the weekend we stayed here for both sport venues, basketball or football. There were only 20 rooms booked the night we stayed. Pretty quiet.

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comfortable bed

By

January 13, 2020

club

very comfortable bed, nice large pillows, very clean room, and a very helpful staff.
the only thing that I felt that they needed was a shuttle service to certain locations in the downtown area

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Great

By

January 09, 2020

This review must be at least fifty characters. I wonder if I have enough...

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Hot tub

By

January 07, 2020

Don't get your hopes up. No pressure in jets and pool water was cold.

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Comfortable bed.`

By

January 01, 2020

club

Good value for the money. Although the staff was responsive whenever we had to ask for something, the arrival reception staff did not volunteer information we should have had (e.g., when the parking pass would expire, or how the breakfast service would work depending on the number of people there). The breakfast room staff were very forthcoming and helpful.

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Great location

By

December 27, 2019

Great location for Lucas oil stadium literally a 2min walk and about 10 min walk to the downtown area.. gas station right across the street..

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Awful Service

By

December 25, 2019

Every hotel we have ever stayed at breakfast is included. No one informed us that breakfast isn’t include. We were very surprised to get a bill from the lady for having just a normal hotel breakfast of $17.11! Do NOT go here.

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