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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
75%
推荐此酒店

整体体验

3.9

基于 1935 评论
75%
推荐此酒店

Ratings Breakdown

1935评论

  • 5 星级
    885
  • 4 星级
    472
  • 3 星级
    231
  • 2 星级
    178
  • 1 星级
    169

Great place

By

2020 五月 29

platinumelite

Great sleeping, great hospitality,very clean. Close to attractions. It was easy to get to.. .The restaurant was not open due to the virus, but I understand that so it wasn't a big deal. Plenty of restaurants to go to close by. Everything was walking distance. Left my car in the Valle which was very safe. Loved the stay there. Hope to use the motel again. Thank you.

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Not what I expected

By

2020 五月 26

club

The shower was dirty. The toilet bowl was dirty. They left an used bar of soap in the shower. Was someone really suppose to use that? We bought our own soap. The sheets and comforter were clean although we did spray them with Lysol. The mattresses were uncomfortable the room was hot we couldn’t adjust the thermostat. For the price we paid this was extremely disappointing. The view was nice.

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I love this hotel

By

2020 五月 14

Very nice room, layout was great.
The staff was so helpful, and nice.
Highly recommend this hotel.

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Great stay

By

2020 五月 13

Nice property, clean, quite, close to Beale St and popular downtown restaurants. Valet attendants were super nice and helpful. Front desk clerk was friendly as well. Will be staying here in November when we come back to Memphis for a concert.

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Location x 3

By

2020 五月 13

platinumelite

nice location. Small rooms, could use a refresh. Staff was good . Beale street was closed

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Vacation

By

2020 四月 01

platinumelite

We are satisfied with IHG and are a loyal
Customer

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Great service

By

2020 四月 01

The staff was the best. No matter what was wrong with my room, their attitude was awesome. The room and view was nice. My kids loved it. My entire stay was good.

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Enjoyable Spot

By

2020 三月 31

club

The stay was very cozy and had very nice staff members!

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Great location, decent price and comfortable stay

By

2020 三月 31

I was very impressed with the lobby, rooms and service. Just a couple blocks from Beale St. and free shuttles to other areas. Had a great time in Memphis and this hotel was apart of that.

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Check in. Valet and front deak

By

2020 三月 27

platinumelite

The valet employee was very friendly. He was helpful with restaurants and activities. Girl at front desk was very welcoming!

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Another great stay

By

2020 三月 26

platinumelite

As usual our hotel chain of choice provided another relaxing stay. We did not use any food/beverage service. Our only complaint with IHG is they offered us a free stay at a Holiday Inn Vacation Club (HIVC) and actually paid us to attend. HIVC is not the friendly family based business we are used to. We fell for the high pressure pitch and bought into HIVC. We have not been able to book easily and upon complaining was told we didn't have high enough level of membership, This was not true as we upgraded and still unable to book, further complaints, and we were told we need to upgrade further. As seniors on a fixed income we are into something we can not afford. Efforts to get our through their Horizons program have been unsuccessful. Be aware...do not accept a "free" stay at HIVC.

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Great Hotel in the Heart of Memphis

By

2020 三月 16

club

I recently spent three nights at this hotel for business and I absolutely loved my stay. The staff was incredibly friendly, the hotel is in a great location, and the restaurant had some of the best pancakes I've ever had. On top of all that, my spacious corner room, with its modern decor and floor-to-ceiling windows, made me feel like I was in a luxury hotel. I highly recommend this hotel and will definitely stay here next time I'm in Memphis.

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