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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
72%
Recommander cet établissement

Impression générale

3,8

en fonction de 2271 avis
72%
Recommander cet établissement

Ratings Breakdown

2271avis

  • 5 Étoiles
    986
  • 4 Étoiles
    540
  • 3 Étoiles
    276
  • 2 Étoiles
    236
  • 1 Étoiles
    233

Close to other hotels and downtown

By

novembre 29, 2021

Average stay, close to downtown, working elevators. You have to pay for your breakfast, no free coffee bar in the lobby. However there is a Keurig in the room. Most employees were pleasant, front desk needed help in the morning for checking out. A long line formed and nobody there was able to help check out. I had to leave before getting my receipt because my Uber was there.

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great staff

By

novembre 29, 2021

club

The folks here are very, very nice. Quite clean and well located to Beale Street.

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comfortable bed

By

novembre 29, 2021

club

Like the upgrades, a little rough around the edges though

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Needs updating and more staff

By

novembre 29, 2021

This was the worst Holiday Inn I have stayed in. It needs updating as the room looked old, bathrooms did not look clean and the lights in the room did not work. We checked in and tried calling downstairs but were put on hold continuously. Finally walked down and the receptionist had a line of guests and answering calls too. So we just left, woke up next morning to a toilet that you had to flush 6-10 times before TP would flush. This was a free rewards night used so I didn't complain about the situation too much, but had I spent the entire amount I would have asked for a different room.

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Dirty

By

novembre 29, 2021

The hotel is in a great location for downtown Memphis, but is not cleaned or maintained.

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Honeymooning in Memphis

By

novembre 26, 2021

Nice location to attractions, spacious room and lovely view!
Room wasn’t ready at check in, but they quickly got us another room. Bar wasn’t open so food and drink service was not applicable. Valet service was very nice!

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Great location

By

novembre 26, 2021

Great location! Hotel needs a lot of updates. Ceiling leaking, missing towels in bathroom,

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Good hotel

By

novembre 25, 2021

Great location. Easy walk to Beale street and anything in the city.

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Good location

By

novembre 24, 2021

Hard to get towels and the air conditioning cut off in the middle of the second night and was too warm to sleep. Heard other guest complaining of same problem

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Some things don’t change

By

novembre 23, 2021

This hotel has been going downhill for 4 years. It is poorly run and dirty. There was massive dust buildup on all surfaces. Hallways a filthy and smelly. Very sad since this hotel was “remodeled” 4 yrs ago. The best feature is the valet service. Friendly and outstanding young men. They all remembered my name a I haven’t been able to come to hotel in almost 2 yrs because of Covid. A good, experienced, talented GM could turn this place around. Heck, an experienced traveler could turn the place around.

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Holiday Inn on Union St

By

novembre 22, 2021

Great location. Beale street is right there. Valet parking was excellent. Our first room was not habitable as the box springs and mattresses were leaning against the wall. We had to go back to the front desk to get another room. We had a corner room, which was nice but the street noises during the night.

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Nice Place great location

By

novembre 22, 2021

Close to great food, walking distance to fun activities and the staff were super nice.

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