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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
90%
推荐此酒店

整体体验

4.4

基于 1364 评论
90%
推荐此酒店

Ratings Breakdown

1364评论

  • 5 星级
    839
  • 4 星级
    334
  • 3 星级
    96
  • 2 星级
    56
  • 1 星级
    39

Nice staff but not very clean

By

2021 九月 24

The staff were friendly enough but there was lots wrong with the room and when I told them about it they only fixed half the issues , the housekeeping staff need to do a better job of making sure the rooms are clean there were coffee stains on the tv stand a dirty sock behind a foot stool, they left the dirty cleaning rag behind twice as well.

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Unorganized

By

2021 九月 22

My cousin had their wedding at Club Roma, just 10 minutes from the hotel. They had reserved a block of rooms for their guests and upon our arrival, majority of the rooms if not all weren’t even ready for us to check in. My fiancé and I did not get our room till about 3:45pm when check in is 3pm!! On top of that we had to leave at about 4pm or just after to head to the wedding. We were very furious and aggravated at the way the situation was being handled. We weren’t even offered a temporary room or any type of compensation. We all felt that groups of our size should’ve been prioritized. Especially for something as important as a wedding. Where people were coming from far

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Dated

By

2021 九月 22

Did not give me the price as quoted , washrooms clean and updated - the room dated and smelled very musty - old rug ,
Upon check out , lots of amenities and great location, if hotel rooms updated. Hotels should not have 30 year old rug .
I am a elite member and stay at holiday inns many times . Could not recommend this location.
I called desk to review my bill , they said they cannot fix now ?
Hum

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More value for money

By

2021 九月 17

Generally, I like this hotel but for a few issues that can easily be rectified. For the amount of money paid per night, I think the hotel has to provide complimentary breakfast and Water for the guest. In my case I had driven long hours only to arrive without a welcome drink and water usually associated with the Holiday Inn brand. So yes, we (myself and wife) had to drive out to get these basic necessities.

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Comfortable

By

2021 九月 16

Overall, I was happy with my stay. The restaurant, for supper, was very accommodating to my dietary restrictions and the food was excellent. Would consider staying here again.

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2 night stay

By

2021 九月 13

club

The stay was good. I was only in the room during the evenings. The bed was quite comfortable. The hotel itself, while nice, is a bit dated. Rooms could be updated and televisions could be upgraded. Suited my needs for the 2 nights I was there.

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Ideal place to rest and enjoy Niagara

By

2021 九月 08

15min drive from Niagara. Clean and good value. If you want to.visit the Falls and not pay high rates, this is a great place.

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Stay experience

By

2021 九月 08

I think I wrote it briefly what I experienced



..

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Hotel cleanliness

By

2021 九月 08

club

The hotel's cleanliness isn't the greatest. We found tweezers in the pool and vomit on the carpet in the hallway on the second floor. We reported both incidents to staff. It took a few hours for it to be taken care of. Overall, we were not impressed with the cleanliness standards during this pandemic.

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One night in Holiday Inn St. Catherine

By

2021 九月 08

It started off bad as we believe we did not get the room advertised with the jetted tub. The hotel staff did their best to resolve our problem right away but we did not get what we wanted in the end. The stay was fine and the room was clean and quiet.

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Poor experience and lacking value

By

2021 九月 06

COVID protocols were not being adhered to. Price paid for room was extremely high for what we received. Rooms are quite dated and run down. Our room was not very clean. Large amounts of noise by other guests could be heard throughout the entire night.

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Decent stay

By

2021 九月 03

Beds were very comfortable and rooms were clean. Some lack of communication made for some disappointing experiences with staff and the hotel. However some staff were very friendly and helpful.

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