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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
88%
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整体体验

4.3

基于 1959 评论
88%
推荐此酒店

Ratings Breakdown

1959评论

  • 5 星级
    1210
  • 4 星级
    398
  • 3 星级
    179
  • 2 星级
    105
  • 1 星级
    67

Great stay

By

2020 七月 01

Great location and experience at VA Beach, we will definitely return.

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Great service in protecting your health

By

2020 七月 01

The stay was comfortable and we had a good view. But I was happy to see that room service wouldn’t come in your rooms before check out. You had to leave your dirty towels and garbage in front of your door and then they would take care of them. Overall it was a good experience and I’d be happy to go back!

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Not up to standards of 22 year history with this property.

By

2020 七月 01

club

I called to the property itself before making a reservation to clarify COVID 19 impacts to amenities and precautions being taken at the property. Upon arrival I was told check-in might be delayed due to additional cleaning and was happy to hear, however this is not what I experienced in all areas of the the hotel throughout my entire stay. I found No toliet paper in 5/5 stalls and no hand soap in the pool bathroom on day 1 and on day 2 toliet paper in only one stall and restroom very unclean with wet hotel towels all over the floors. The restroom outside The Square Whale resturant had NO toilet paper in all 3 stalls, NO soap in both dispensers and soiled paper towels spilling out of full trash can all over the floor and in stalls. Only 1 small bar of soap was provided in my room requiring it to be used for both showering and handwashing during COVID 19. Overall, all public areas were unattended and brought to management attention as it was not my experience over the past 22 years coming to the facility at least once a year and especially after being assured of the extra attention to cleanliness due to COVID 19. No enforcement of the separated lap lanes required to open the one pool with guests crossing roping with no attention to social distancing. I would have preferred the pool not be opened.

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Great service

By

2020 七月 01

I had a great time with my stay. Nice beds and bathrooms as well.

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Family vaca

By

2020 六月 30

club

Love this hotel under normal conditions, most people were not wearing masks around hotel. King size bed was as hard as a rock

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Early check in

By

2020 六月 30

We drove up. Booked it and got a room immediately after driving 11 hours over night. Friendly, understanding staff. Loved the ability to walk out the door and be on the beach!!we will be back

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Mcs

By

2020 六月 30

Good location, good value for your money, maid service, elevators and parking situation should be improved.
Pool and rooms are comfortable size
Beds are clean and comfy
Bathrooms are decent sized

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Good poolside restaurant

By

2020 六月 29

This hotel provides easy beach access. With shower prior to returning to the grounds. The poolside bar and restaurant is small but has great service. The morning staff was courteous and professional. The hotel does show its age with its bathroom size, stuck sliding door (Galvanic corrosion as it faced the ocean) that needed persuading, low popcorn ceilings and worn carpet in high traffic areas.

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Unprofessional

By

2020 六月 29

platinumelite

Never received a bill pretty unprofessional and confusing once I received charges on my card. Alright hotel with alright bed and alright ammenties. Very close to beach. Nice pool.

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Mixed Bag

By

2020 六月 29

Not my first stay at this HI. In previous stay, things could not have been better. This stay, however, left a few things to be desired.
On second night of our stay, we experienced a water leak in our room. (We were not on the top floor.) I called the front desk several times and got no answer. I got dressed and went downstairs at 1:30 a.m. to report the leak. Was told that no one was there to help me and was asked what I wanted to do. I asked for 6-8 towels. That got us through the night. Called first thing in the morning to ask what the plan would be and was told we were to be moving 2 floors down but no one was available to bring us the new keys OR help us to relocate. No problems in that room.
On our last morning, we discovered that breakfast had been available each morning as a “grab and go” but were failed to be told that or see it posted anywhere.

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Nice place to stay

By

2020 六月 29

club

Everyone was great....View, Service, Clean!!! Hotel was very clean, Everyone was nice and polite. Rooms on the ocean side had a gorgeous view, Balcony door was a little hard to open though. Close to lots of shops!

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Relaxing.

By

2020 六月 29

platinumelite

Very nice please close to the beach employees very friendly close to the boardwalk a lot of activity for the kids biking and it’s not crowded place to the beach.

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