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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
86%
推荐此酒店

整体体验

4.2

基于 1567 评论
86%
推荐此酒店

Ratings Breakdown

1567评论

  • 5 星级
    807
  • 4 星级
    455
  • 3 星级
    175
  • 2 星级
    77
  • 1 星级
    53

Good all round stay

By

2021 十月 15

platinumelite

Great location. Gets busy with coach parties, so time to eat can be restrictive. Freindly team. Plenty of parking spaces. Clean and tidy.

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Needs Moderisation

By

2021 十月 08

Site easy to find and park but signage from rear car park mounted on side walls not easy to see. Staff friendly and helpful Food was good but not always all available due to supply issues. Room was meant to be executive but felt very basic. Nets were hanging off rails with missing hooks, old aluminium windows drafty no USB sockets and bathroom Very tired state with a Bath which had enamel chipped at each end and in Bath itself causing discolouring and uninviting to use. Reception said were aware of baths in hotel but not known when or how going to be dealt with..

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Stay Near Daughters University

By

2021 十月 07

club

Stayed 2 nights as dropping off daughter at nearby University. The hotel was busy due to others with the same idea as us. Check in fine. Executive room ok

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Good stay

By

2021 十月 05

platinumelite

Pleasant and comfortable stay, staff friendly and helpful, breakfast enjoyable and good enough variety

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Highly recommended

By

2021 十月 04

platinumelite

Again another great albeit short visit, but again staff were friendly and helpful, the rooms are clean and the atmosphere is good

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I would recommend staying here

By

2021 九月 29

Having said that, the only drawback is the evening meal. It was almost inedible. The “food” was just something that was plated up, ages ago, and then warmed through. The quantity was there but the quality sadly lacking.
I would contrast this with the Holiday Inn Express in Inverness where the being meal was excellent.
Otherwise a good stay with the breakfast outstanding-so it can be done.
(Fortunately there is an excellent Toby Inn 400yds away).

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Clean room staff exceptional

By

2021 九月 29

club

Have stayed numerous times and definitely will be back

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Excellent

By

2021 九月 26

All staff very professional
Very organised, felt welcomed from day one all needs provided,
All staff top off there game a true credit the ihg
Company 10/10 stay
Best holiday inn in country by far,
Thanks again too all staff
Amazing stay
All the best mick

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Great customer service

By

2021 九月 25

club

Good hotel, sadly bathroom requires attention, food excellent and staff are very friendly and welcoming.

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Recommended Hotel

By

2021 九月 25

One night business stay. Staff were very professional and friendly throughout my stay. Good for access to Newcastle and ample car parking. Hope to use this hotel again when next in area

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Relaxing weekend

By

2021 九月 23

club

Great short stay. Room great, very clean.
No noise from other guests.
Staff very polite and attentive.
We will be recommending this accomodation.
FIVE STARS EVERY TIME!!!

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Disappointing

By

2021 九月 23

platinumelite

When a 4 night stay requires 2 interventions by hotel management, something is going wrong.

Day 2 - housekeeping did not secure the door, leaving it open for anyone to enter the room. These doors are meant to be self-closing and locking. Door remained like this throughout the stay.
Housekeeping replenished the tea and coffee but did nothing in the bathroom.

Day 3 - no housekeeping required as I did not want a repeat.

Day 4 - in spite if putting out the "Please clean my room" sign, nothing was done. The sign was still on the door at 7pm requiring another visit from the duty manager

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