Rated 4.2 out of 5 by 82
Rated 4.0 out of 5.0 by wessex12 Poor bed and noisy air conditioning
Bed could have a new mattress, it had a large dip in the middle and the air conditioning had a mind of its own, it would come during the night even though it was turned off.
08 July 2014
Rated 1.0 out of 5.0 by starbrand1 FAWLTY TOWERS REBORN!
beyond sad, patronising and condescending unattentive staff.
01 July 2014
Rated 4.0 out of 5.0 by Peter198 Excellent staff
Staff were excellent with great Derbyshire charm. When a significant problem was identified the frontline staff did what they could to help. Breakfast was poor and the minimal continental food was limp and from the day before. Second cup of coffee had to be searched for. The view from the restaurant on the 4th floor was great and if you can get a room away from the side of the bus station the bedroom would be much nicer.
29 June 2014
Rated 5.0 out of 5.0 by Dennyfly Pleasantly surprised
Hotel was fresh and clean, staff were extremely friendly and courteous, room was perfect, spacious and very clean, bathroom immaculate looked brand new. Wouldn't hesitate to re-book.
Meals were very good surroundings very pleasing.
25 June 2014
Rated 4.0 out of 5.0 by boonhao69 Great Service and location
love the experience at Riverlights.
great location, service and staff.
breakfast is also a great starter for the day.
not the 1st time here and definitely not the last.
15 June 2014
Rated 5.0 out of 5.0 by Tools30 Great Night!
The staff were very friendly and welcoming upon arrival. The room was very clean and comfortable, with plenty of space. The bar and waiting staff were very friendly and offered good advice on places to visit etc. The breakfast was lovely with plenty to choose from. We had a great night, thanks!
11 June 2014
Rated 5.0 out of 5.0 by Chrissy57 Good Hotel
Hotel is in the centre of things but not noisy. Staff very friendly room very clean.. Toiletries have been changed since last visit not really enough for 2 people.
05 June 2014
Rated 5.0 out of 5.0 Great hotel but get a room without a linking door if possible
Great hotel use this often overnight for evenings out
but not liking the link doors to the next room along gets very noisy at times as noise travels through the door space more than a wall and I would not want to stay more than a night or two because of that risk of noise I am a business traveller too and stay away in week
Also and I doubt I would use this for a lengthy stay
04 June 2014