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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 687 reviews
91%
Recommend This Property

Ratings Breakdown

687reviews

  • 5 Stars
    365
  • 4 Stars
    225
  • 3 Stars
    60
  • 2 Stars
    25
  • 1 Stars
    12

Caring staff and great experience

By

18 February 2017

club

This was my first trip away with my husband who has recently become disabled. The ground floor accessible room was lovely. Staff were friendly, welcoming and conscientious. Had intended to use the swimming pool but slept so well we did not have enough time so will have to go back. I would definitely recommend this hotel and would like to go back again soon.

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Friendly staff

By

17 February 2017

club

Stayed in a triple room but only had towels for two on the second night. The bar lounge was very cold and only football on the television for entertainment. I had fish and chip on the first night and the batter was soggy and not pleasant. All staff were friendly at all times. We did not feel the need to complain. The pool experience was very pleasant.

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Great hotel

By

17 February 2017

Great staff, good food and drink and decent amenities. Not much within walking distance, but the hotel has a good restaurant and there's a Sainsbury's near by.

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Cheap

By

17 February 2017

club

Very cheap however compared to every other Holidat Inn I've stayed at the room was very poor.
Very small room, No fridge, no bottled water

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Fine for an overnight work stay

By

10 February 2017

club

Room was quiet and the bed was comfortable so I slept well. The breakfast was ok, usual fare. Not a pretty hotel but convienent for nearby offices and close to the motorway

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Far exceeded expectations

By

07 February 2017

club

For a 30-year old building and chain hotel, we have experienced some real disappointments and generally accept it is just a one night business stay and ticks a box. However, this hotel far exceeded our expectations. Clean, comfortable, most efficient staff probably ever experienced. A very comfortable hotel, great service, good food. Sadly didn't have enough time to use the pool, but will definitely return again. Brilliant location for my work in both Cheltenham and Gloucester and easy access to the motorway too. If I had to be picky and say there was a fault, the pillows could have been plumper and the room was chilly on arrival, but as I say, being picky!

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Comfortable stay

By

04 February 2017

Clean room, pool gym and breakfast. Friendly helpful staff. Room a bit on small side and quite pricy compared to other hotels in the area. However is my hotel of choice due to its location to where I am working. Would recommend overall.

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LenT

By

04 February 2017

club

A thoroughly good all round hotel with excellent facilities and fast efficient service.

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brilliant

By

04 February 2017

really good staff, great room, great nights sleep. would visit again

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one of the most comfy hotel beds ever!!!!

By

03 February 2017

Breakfast lovely, as were pool and leisure facilities, room clean and comfortable, parking adequate, nicest toiletries I've come across ;). Not very easy to find as sign not visible from main road, staff OK but not the best compared to other Holiday Inns. But all in all OK but not as good as some other Holiday Inn hotels.

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family night away

By

03 February 2017

An enjoyable night away with the kids after a day of shopping in Gloucester. First time at this hotel,but will not be the last.loved the atmosphere and relaxing in the sauna and pool was a bonus.

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met all my needs

By

03 February 2017

club

friendly staff made short stay a pleasure. Clean and comfortable room meant very relaxed after good night's sleep.

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