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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 1313 reviews
87%
Recommend This Property

Ratings Breakdown

1313reviews

  • 5 Stars
    655
  • 4 Stars
    428
  • 3 Stars
    126
  • 2 Stars
    73
  • 1 Stars
    31

Great stay

By

November 21, 2019

club

Lovely comfy bed and pillows. The room was clean. The bathroom had plenty of supplies.

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Me ward

By

November 20, 2019

club

Not that good . Had better stay and price at other hotel of same kind

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Excellent quality and comfortable room.

By

November 12, 2019

club

This hotel is perfectly situated in emasculate grounds. Check in was done quickly and efficiently. The room was very clean and pleasant. The beds were very comfortable and I had an excellent nights sleep. The shower was superb and I particularly appreciated a non slip mat. I would definitely recommend this hotel.

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Below standard

By

November 11, 2019

Tired accommodation, poor service, food cold or greasy.

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Holiday Inn Cheltenham and Gloucester

By

November 09, 2019

The food was better this time but the rooms are still very tired.

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Good hotel with great staff but hotel is showing it’s age

By

November 06, 2019

platinumelite

I booked 3 executive rooms for a family get together. The rooms were clean and nicely furnished but bathroom is old with a facelift. And in an executive room you should have better toiletries not bottles on the wall. Bed was comfortable.
Food and service were excellent. All staff were helpful and friendly.
Swimming pool was great but changing areas are so old and worn.
This hotel is well placed for Gloucester and area.
Hotel public areas need renovation.

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Nice stay

By

November 06, 2019

club

Good pool and fitness centre. Rooms and corridors are a little dated and more electrical outlets in the room would have been welcome. That said, we found the room comfortable and clean, and the staff friendly. Good choice of food at breakfast. Would stay again.

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Excellent place to stay

By

November 05, 2019

club

All staff friendly and attentive, facilities are excellent, great place to stay

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Recent stay

By

November 04, 2019

Hotel is great. great front desk. Gym and swimming pool are great. selection of meals in restaurant is good.

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Relaxing visit.

By

November 01, 2019

club

We had a two night stay which was very pleasant and relaxing.
All staff we met were excellent and seemed keen to ensure we had an enjoyable stay.
One problem with a shower curtain was sorted quickly and efficiently.
The staff at breakfast were especially efficient and kept on top of replacing items that were running low quickly.
The pool and spa pool were very relaxing.
Having stayed twice this year we would recommend this hotel as pretty good value for money.

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Business stay

By

October 31, 2019

Okay, but doesn't meet Exec Room expectations of other Holiday Inns

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Very good overall

By

October 30, 2019

club

Comfortable room
Comfortable bed.
Good meal, with good deals and very good service.
Good breakfast,
Good swimming pool.
Near bowling alley, which is good if raining and you have grandchildren with you.

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