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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 820 reviews
95%
Recommend This Property

Ratings Breakdown

820reviews

  • 5 Stars
    498
  • 4 Stars
    242
  • 3 Stars
    51
  • 2 Stars
    20
  • 1 Stars
    9

Comfortable bed, good service

By

14 September 2017

club

This is an excellent location, we had dinner in the bar as we had our dog with us, the food was very good. Breakfast was a little disappointing as I like my bacon but it was going hard , and the scrambled egg didn't look good either so had fried. May have been because we were one of the last few to the dining room, albeit before closing. The staff were very friendly and room good.

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Great stay

By

14 September 2017

club

a lovely hotel with attentive staff, good car parking facilities, and a great breakfast selection. Lovely views over the marina

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Good location

By

13 September 2017

club

Friendly staff. Comfortable beds. Price very expensive for room only accommodation. Room was adequate. More hanging space in wardrobe would have been appreciated. Hook on door for coats also required.

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Great service

By

13 September 2017

club

We attended a wedding at the hotel and the service we recieved from checking in to checking out was excellent. the staff were very friendly and helpful. I would highly recommend this hotel to anyone visiting the area

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Friendly welcoming staff

By

13 September 2017

The staff here are very polite and friendly. Bringing their personality and sense of fun to work. Our visit was relaxing and only let down when bar ran out of bottled beer and it took 40 mins to restock

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Friendly and welcoming staff

By

07 September 2017

We enjoyed our brief stay. The hotel was comfortable and clean

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Hotel and location excellent

By

07 September 2017

club

The hotel was an excellent choice for our weekend with it being situated right on the marina. The staff were extremely friendly and helpful with all we required, but we were that busy we did not get chance to try any of the fitness suite but did look well. The only downside was the lack of space in the late evening to sit and have a drink if there is a function on.

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Quality hotel with a view of the Mariner

By

07 September 2017

club

A well positioned, quality hotel conveniently situated for nearby shopping and access to the Old Town area. Overlooking the mariner it is well maintained and serviced with fitness centre and swimming pool. Lots of secure parking and a friendly and good service from the hotel team.

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Great Service

By

07 September 2017

club

The staff are very friendly and helpful ..........................

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Institute of Directors Day of Culture

By

05 September 2017

Great setting on the marina, good parking, friendly staff, hotel needs a bit of an upgrade, manly the pool area.

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City of Culture!

By

04 September 2017

A convenient location right next to the marina and close to the city center, but the hotel is looking tired and needs a good lick of paint.
The staff were friendly and helpful but on arrival not enough staff were available initially so check in took a while, which is not good when you have had a busy day.

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Reception

By

30 August 2017

Had a problem with the check Iain, we were told room would be ready in 15 mins , it was 45 mins ,

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