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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 1315 reviews
93%
Recommend This Property

Ratings Breakdown

1315reviews

  • 5 Stars
    778
  • 4 Stars
    384
  • 3 Stars
    89
  • 2 Stars
    45
  • 1 Stars
    19

Good location

By

November 14, 2019

club

A comfortable hotel with good restaurant for breakfasts and dinner. Could have done with a bit less rain, but can't blame the hotel for that, at least it wasn't in Doncaster!

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Nice weekend.

By

November 13, 2019

Couldn’t fault this hotel. From checking in to checking out, the staff were happy to help and clearly loved their jobs.
Nice room, standard chain hotel type. Clean and tidy. Would have liked a fridge!
Hotel in good location by the marina. Easy walk to the town centre in about 10 mins. Awful, noisy, busy road to cross first. (Use the pedestrian crossing)!! There is a pedestrian bridge being built near the hotel that will cross directly to the town.
Breakfast very good. Lots of choice, well cooked. Lovely view of marina from dining room. Tables and chairs for al-fresco dining by the water.
Definitely one of the best Holiday Inn (or any chain hotel) we have stayed at.

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Great stay

By

November 09, 2019

Great hotel, great rooms, nice bar, breakfast very good. Staff attentive. Did not have dinner but amazing Alitalia’s over the road. Parking bit the best.

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Great location with excellent service

By

November 05, 2019

platinumelite

The location overlooking the marina and the nearby restaurants is excellent. The staff were friendly and very helpful. Access with my wife's mobility scooter was fine and we were accommodated very well for meals. I would prefer a more varied menu but the food and service was good.

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Boring

By

November 05, 2019

club

No water in the swimming pool (that’s just called a hole). Food on the menu was not available.

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Good choice

By

November 03, 2019

Great location for a business or leisure visit. The rooms are a little tired but I’m sure they will be updated soon. Large bar and dining area. Good leisure facilities.

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Comfortable and friendly

By

November 03, 2019

platinumelite

The hotel is well located for the town centre and pleasant surrounds of the marina. A nice comfortable stay with friendly staff. The breakfast buffet was great but some items were missing or not replenished. The dinner was great too but the pricing was confusing as we were on the DBB rate.

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Excellent

By

October 31, 2019

We have stayed at this hotel many times and have always had a lovely stay and positive experience. The staff are always pleasant and look after you well. The rooms are so comfy with plenty of space to relax. Highly recommended.

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Excellent location

By

October 31, 2019

Clean and comfortable with happy staff and a good restaurant and good views of the Marina.

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Friendly staff. Good location

By

October 30, 2019

club

As title, good location for the reason I was there. Louise and Gemma were excellent on check in and on subsequent enquiries. Good sized room, good quality toiletries and always good to have iron etc as standard.

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Love this hotel

By

October 30, 2019

club

4th time to this hotel , the friendliness and professionalism of the staff is excellent. They certainly make you feel special and welcome. The hotel is in an excellent location , lovely views of the boats in the marina, just over the road from all the shopping centres, the deep or if you like to explore the restaurants and bars,as we do , the marina has a number of restaurants or you can cross the road to the old town were you will have your choice of the older type pubs Yates etc. Or if you prefer to stay in the hotel they also do a nice selection of food. There is parking on site but now comes at a cost of £10 per 24 hour stay.. breakfast is worth paying for , with a good selection to choose from and a nice view of the marina. Certainly our first choice of hotel every time., the only reason this hotel wasn't given a full 10 out of 10 was due to our breakfast visit, run out of orange juice and had to chase up cereal bowls.

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Fab night away

By

October 30, 2019

Great night away to celebrate our anniversary
Great hotel in brilliant location.
Room 114 was perfect. Overlooking the Marina and so peaceful.
Reception staff were fantastic. Only criticism was the key which didn't work properly but staff did all they could to resolve it.

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