 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.4
89%
Recommend This Property
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Open Gallery
Good overall.
ByShane
23 November 2020
The only complaint I have is the dryer took all of my change and didn't work after. I had to switch my clothes to the other dryer and make a trip to the lobby downstairs and on the other side of the hotel to get more change. When I got there, they didn't have enough change for a new cycle and I had to go to the gas station to get change.
Family Hotel
BySpecial K
01 November 2020
This hotel staff is very friendly and professional. I truly apprecuated how they considered our safety and awareness.
Good Customer Service
ByKatrinalouisa
30 October 2020
We booked for 2 nights and the first night encountered problems with the water draining in the bathroom sink and slow flushing. They graciously apologized and gave us a new room for the second night.
Great places to go.
ByExorod
27 October 2020
Amazing and clean lobby. Helpful staff; great job. Nice and cozy rooms and space wise.
Great place for the price
Bychad
27 October 2020
I will continue to use this location even though the bar is not open.
People smoke pot everywhere
ByRudy Viamonte
14 October 2020
Perhaps due to COVID personnel shortage, the tub and sink drains were clogged and the room rug smelled dirty. There's nothing to drink in the rooms or on the floor, only in the lobby. Breakfast was very limited in options. Overall noisy place not suitable for business
Great value - quiet, clean, comfortable
ByBrian
08 October 2020
I have stayed at this hotel many times and the staff is excellent, rooms are nice and the food is excellent.
Service
ByLatoya Bell
06 October 2020
Great Customer Service, front desk clerk was awesome
Nice room, good service.
ByGTex
04 October 2020
I was very pleased with my stay here. The staff was very kind, friendly, and helpful and the facility is well kept.
not a great experience
ByTraveldoc
22 September 2020
after a long drive and been very tired, got my room which was way far from the elevator and opened the door to a room which seemed someone was already there. Went back again down, got a second room and again seemed cleaned but the bed was undone or messy. Did they cleaned it and just left the bed dirty? Didn't make sense. At least the last bedroom (third is a charm I guess) which was closest to the elevator was ok and clean. I still had my doubts with the experience about how truly clean it was. I was just happy to finally get some sleep and rest.
Love
ByLove
21 September 2020
This was my second time staying and I really enjoyed it
Would not recommend
ByLuly
19 September 2020
I usually like the the IHG hotels, but this time my experience was unpleasant. Starting from the fact that front desk employee was checking me in while in the phone with some family member. Very unprofessional.
When I first walked in she was sitting on the lobby couch, talking on her phone, when she saw me she approached barefoot to check me in and kept her cellphone on while somebody on the line was still talking and she was responding back.
I was confused because I did not know if she was talking to me, or the person on the phone.
Lest, but not least: I had a shirt I was going to wear for a meeting inside the closet. When I grabbed this shirt in the morning to wear there was a cockroach walking on my sleeve. Gross situation!!!! Ended up wearing another not casual shirt for the meeting instead because of this occurrence.