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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 268 reviews
89%
Recommend This Property

Ratings Breakdown

268reviews

  • 5 Stars
    137
  • 4 Stars
    83
  • 3 Stars
    22
  • 2 Stars
    17
  • 1 Stars
    9

Laute Hochzeitsfeierlichkeiten am Wochenende

By

13 September 2016

platinumelite

Wie Sie meiner Bewertung entnehmen können hat sich in den letzten Jahren meiner vielen Besuche in diesem Hotel die Situation leider sehr verschlechtert.

Posted byCustomerCare
21 September 2016
Sehr geehrter Jeans56, Wir schätzen Ihre Bewertung über Ihren letzten Aufenthalt und dass Sie eine unserer IHG Rewards Club Platinum Elite Mitglieder sind. Es tut uns sehr leid, dass Sie, wegen dem erhaltenen Serviceniveau, keinen ausgezeichneten Hotelaufenthalt erlebt haben. Ich entschuldige mich für alle entstandenen Unannehmlichkeiten, die Sie erlebt haben könnten. Seien Sie versichert, dass wir Ihre Kommentare über das Service und das Preis-Leistungsverhältnis dem Management zur Verbesserung vorlegen. Abgesehen von den Unannehmlichkeiten bin Ich froh bin zu hören, dass die Schlafqualität geschätzt wurde. Ich hoffe sehr, dass wir von Ihnen die Möglichkeit bekommen, uns nochmals zu beweisen. Mit freundlichen Grüßen, Ben W. Case Manager IHGService
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Good location

By

13 September 2016

platinumelite

Good for business purpose and leisure
Close to airport
Access to the public transport is good

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great location

By

28 August 2016

platinumelite

dear sir:
please take more action to control the standard of cleaning for the room .

Posted byHotelStaff
05 September 2016
Dear Guest, Thank you for choosing Holiday Inn Istanbul City for your accommodation, loyalty as an IHG rewards club member and comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Good hotel

By

27 August 2016

We had an enjoyable stay here, except for noise level outside the room on our first night. This wasn't staff's fault, but our room could have used much better sound-proofing. Otherwise, everything was excellent!

Posted byHotelStaff
05 September 2016
Dear LJ917, Thank you for choosing Holiday Inn Istanbul City for your accommodation, loyalty as an IHG rewards club member and comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Istanbul City

By

26 August 2016

Good value for money
not far from airport
friendly staff

Posted byHotelStaff
05 September 2016
Dear MDH_, Thank you for choosing Holiday Inn Istanbul City for your accommodation, loyalty as an IHG rewards club member and comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Great Stay

By

15 August 2016

platinumelite

Loved my stay here. Literally it's right across from the tram station. Also near some local shopping centers.

Internet is fast. Room is clean. Staff is friendly. Very central without the crowds of the touristy areas.

Posted byHotelStaff
22 August 2016
Dear TraverlerB, Thank you for choosing Holiday Inn Istanbul City for your accommodation, and comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Frıendly staff knows everythıng!

By

16 June 2016

club

They knew who I was when I checked ın. Sınem and Tayfun ın the lobby and front desk can answer any questıons and tell you how to get anywhere ın the cıty. My bıll was exact when I checked out. They treat you lıke famıly. I wıll stay here any tıme I am ın Istanbul and recommend ıt to all travelers for any purpose.

Posted byHotelStaff
08 July 2016
Dear Istanbulgoer, Thank you for choosing Holiday Inn Istanbul City for your accommodation, good comments about our hotel and our staff and loyalty as an IHG rewards club member. Your comments are very important for us to improve our service quality That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Very good experience

By

15 June 2016

club

Excellent place, friendly staff, nice location and gym, clean room, great Air conditioning. Had troubles with internet though at certain times. Would love to try again.

Posted byHotelStaff
08 July 2016
Dear Guest, Thank you for choosing Holiday Inn Istanbul City for your accommodation, good comments about our hotel and loyalty as an IHG rewards club member. Your comments are very important for us to improve our service quality That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Quarto renovado, Boa Localização e Equipa prestável

By

09 June 2016

Nunca estive num quarto com tanta vontade de viver lá! Experiência fantástica , Localização muito boa e equipa excelente!
Recomendo seriamente

Posted byHotelStaff
20 June 2016
Dear SPINA87, Thank you for choosing Holiday Inn Istanbul City for your accommodation, good comments about our hotel and loyalty as an IHG rewards club member. Your comments are very important for us to improve our service quality That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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The stay has satisfied my expectations

By

03 June 2016

club

Main purpose of the stay: during 9 days see as much as possible of the history of the city = no adventures during the evening / night.
The hotel had everything I needed for an efficient visiting tour some summarising work in the evening.

No problem but never the less: the chair at the desk is rather low.
The room is rather small - just large enough not creating a "too-small impression"
The television screen its placed too far away from the bed and too much to the right.
My room: 304. Noise-insulation of the door to the neighbour's room its decent but could be improved.

Posted byHotelStaff
20 June 2016
Dear Woferl, Thank you for choosing Holiday Inn Istanbul City for your accommodation, good comments about our hotel and loyalty as an IHG rewards club member. Your comments are very important for us to improve our service quality That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Couple of reward nights

By

03 June 2016

Excellent hotel and staff very helpful. Convenient location right opposite metro station which takes you to main tourist destinations in around ten minutes. Would highly recommend this hotel

Posted byHotelStaff
06 June 2016
Dear Shamol123, Thank you for choosing Holiday Inn Istanbul City for your accommodation, good comments about our hotel and loyalty as an IHG rewards club member. Your comments are very important for us to improve our service quality That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Helpful staff

By

01 June 2016

club

Overall the stay was a good experience. The staff was helpful in guiding about bus and cruise tours. Whenever I asked for the complimentary water bottle it was provided to me. lllllllllll lllllll llllll llllll llllll lllll llllll lll llllll lllllllll ll

Posted byHotelStaff
20 June 2016
Dear kausar, Thank you for choosing Holiday Inn Istanbul City for your accommodation, good comments about our hotel and loyalty as an IHG rewards club member. Your comments are very important for us to improve our service quality That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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