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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 277 reviews
89%
Recommend This Property

Ratings Breakdown

277reviews

  • 5 Stars
    141
  • 4 Stars
    86
  • 3 Stars
    23
  • 2 Stars
    18
  • 1 Stars
    9

Quite comfortable and convenient

By

22 February 2017

Stayed while attending a business meeting at Istanbul and was a wonderful opportunity to know the ancient city. This hotel was the perfect choice due to its location.

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Probleme mit dem Badezimmer

By

08 February 2017

club

Das Badezimmer roch aus dem Abfluss am Boden nach Toilettenabwasser.

Rest des Hotels war Holiday Inn typisch guter Standard und professionell.

Posted byHotelStaff
08 February 2017
Dear Wolf911, Thank you for choosing Holiday Inn Istanbul City for your accommodation, loyalty as an IHG rewards club member and comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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イスタンブール空港から近いホテル フロントスタッフも丁寧

By

11 January 2017

platinumelite

大雪で便が欠航となり、急遽、予約致しました。アップグレードで大変、良い部屋を案内してくれました。庭のプールや景色が素晴らしく、綺麗だったのが印象的です。フライトが早かったため、タクシーで空港まで移動することにしました。タクシーの手配も素早くやっていただきました。早朝だったためか、当初の金額よりも少し高めでしたが、フロントスタッフの言った通り、20分程度で空港に到着しました。フロントスタッフの英語が聞き取りやすかった(丁寧)は私にとって助かりました。

Posted byHotelStaff
16 January 2017
Dear KORATY, Thank you for choosing Holiday Inn Istanbul City for your accommodation, loyalty as an IHG rewards club member and comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Transportation good

By

05 January 2017

close to tram station so easy to travel to everywhere. room a little old but clean. only thing is wifi was not stable, speed is not good.

Posted byHotelStaff
16 January 2017
Dear Guest, Thank you for choosing Holiday Inn Istanbul City for your accommodation, loyalty as an IHG rewards club member and comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Hotel stay

By

28 November 2016

Overall stay was good + hotel location is perfect + hotel staff were nice

Posted byHotelStaff
01 December 2016
Dear Sabri, Thank you for choosing Holiday Inn Istanbul City for your accommodation, loyalty as an IHG rewards club member and comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Holiday INN Istanbul

By

23 November 2016

Great Value for money
Very close to metro
Too much noise

Posted byHotelStaff
24 November 2016
Dear Saleh72, Thank you for choosing Holiday Inn Istanbul City for your accommodation, loyalty as an IHG rewards club member and comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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room was ,a sauna

By

11 November 2016

I have stayed here a couple times and enjoyed it, however this time the heating had been changed to winter mode and I was unable to get the room below 80 F even with heat turned off and window open. The heat still came through vents and with the window open the noise from the street added to the trouble trying to get some sleep. Will avoid this hotel next time

Posted byCustomerCare
20 November 2016
Dear DFour, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. It is nice to read your good comment on the cleanliness of the room received. However, we sincerely apologize for any inconvenience the heating unit and noise challenges may have caused you. It is certainly not our intent to inconvenience our valued guests like you, but to instead provide good value, comfortable, clean and friendly accommodations. We have shared your comments with the hotel management and we’re confident that necessary actions will be made, in order to meet our guests' comfort and satisfaction. Once again, thank you for staying with us. We value you as an IHG Rewards Platinum Elite member and we hope that you will give us another opportunity to pamper you with exceptional accommodation on your next visit. Sincerely, Grace P. Case Manager IHGService
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The best Holiday Inn I ever have been

By

28 October 2016

club

In my opinion this hotel should be used as the good example for all other Holiday Inn's. The staff and the service are just outstanding. I highly recommend this hotel and I will always return. Thank you for a very good time.

Posted byHotelStaff
03 November 2016
Dear R.Sch., Thank you for choosing Holiday Inn Istanbul City for your accommodation, loyalty as an IHG rewards club member and good comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Again excelent stay

By

16 October 2016

My stay was again excellent, Thank you for it for the great staff

Posted byHotelStaff
03 November 2016
Dear kocser, Thank you for choosing Holiday Inn Istanbul City for your accommodation, loyalty as an IHG rewards club member and good comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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Laute Hochzeitsfeierlichkeiten am Wochenende

By

13 September 2016

platinumelite

Wie Sie meiner Bewertung entnehmen können hat sich in den letzten Jahren meiner vielen Besuche in diesem Hotel die Situation leider sehr verschlechtert.

Posted byCustomerCare
21 September 2016
Sehr geehrter Jeans56, Wir schätzen Ihre Bewertung über Ihren letzten Aufenthalt und dass Sie eine unserer IHG Rewards Club Platinum Elite Mitglieder sind. Es tut uns sehr leid, dass Sie, wegen dem erhaltenen Serviceniveau, keinen ausgezeichneten Hotelaufenthalt erlebt haben. Ich entschuldige mich für alle entstandenen Unannehmlichkeiten, die Sie erlebt haben könnten. Seien Sie versichert, dass wir Ihre Kommentare über das Service und das Preis-Leistungsverhältnis dem Management zur Verbesserung vorlegen. Abgesehen von den Unannehmlichkeiten bin Ich froh bin zu hören, dass die Schlafqualität geschätzt wurde. Ich hoffe sehr, dass wir von Ihnen die Möglichkeit bekommen, uns nochmals zu beweisen. Mit freundlichen Grüßen, Ben W. Case Manager IHGService
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Good location

By

13 September 2016

platinumelite

Good for business purpose and leisure
Close to airport
Access to the public transport is good

Posted byHotelStaff
10 October 2016
Dear Sam-Dub, Thank you for choosing Holiday Inn Istanbul City for your accommodation, loyalty as an IHG rewards club member and comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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great location

By

28 August 2016

platinumelite

dear sir:
please take more action to control the standard of cleaning for the room .

Posted byHotelStaff
05 September 2016
Dear Guest, Thank you for choosing Holiday Inn Istanbul City for your accommodation, loyalty as an IHG rewards club member and comments about our hotel . Your comments are very important for us to improve our service quality to serve better service to our guests. That will be pleasure for us to welcoming you in our hotel again for your next possible trip to Istanbul. Yours sincerely Engin ANIL Front Office Manager
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