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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.1

based on 816 reviews
88%
Recommend This Property

Ratings Breakdown

816reviews

  • 5 Stars
    385
  • 4 Stars
    270
  • 3 Stars
    84
  • 2 Stars
    46
  • 1 Stars
    31

2 night business trip

By

19 February 2017

club

Chosen for location. Inexperienced staff. Eat elsewhere.

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Good but room for improvement

By

17 February 2017

club

Generally happy with the room and facilities. Reception staff always welcoming and friendly. Restaurant staff slow and not attentive. Often many staff in restaurant walking around not busy but do not check on you or acknowledge you. Water saving device on shower however poor pressure and lack of volume. Occasionally not hot enough.

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Excellent staff as always

By

15 February 2017

Excellent staff as always nice big free car park, very very busy with hundreds of football fans when Reading play at home staff struggle to cope.

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Great Service

By

15 February 2017

club

Great staff, the lady in front Desk, I Think her name is Beverly she was great, good attention, communication, very friendly and ready to help; great Breakfast and location very good next to the M4, also has a big carpark no problem to find any space, swimming pool relaxing, no to many people,

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Comfortable bed and great service

By

13 February 2017

Excellent hotel good amenities, friendly staff. Ideal position to stay the night before travelling into London.

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Good for a night

By

13 February 2017

club

This was good for one night if you are working away or having a night away

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holidayinn hotel reading

By

13 February 2017

good points . very nice food which was cooked very quickly. the pool and fitness facilities were very good. also the customer servicewas fantastic.

bad points : hotel was a bit of a maze, took 10 mins to find the room. bathroom could do with an upgrade. cleaners would enter the room to clean without putting out the clean room tab.

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Great staff

By

13 February 2017

club

The staff are lovely. The furniture could do with a touch of a makeover, but other than that the hotel is good

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Comfortable and great service

By

11 February 2017

club

Enjoyed my stay, staff were helpful and friendly. Overal facilities were good and enjoyed the use of a swimming pool.

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Great Service

By

08 February 2017

club

Great service except shower not working that good .

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Bazzer

By

06 February 2017

Comfortable as all holiday inns.
This hotel used to have a great bar but is now reduced with not a good selection of beer.
The room was nice but the shower lacked in power.
Staff were very helpful and the breakfast was nice

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.

By

05 February 2017

club

I've already said all this. Please see previous text. Thanks

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