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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 577 reviews
85%
Recommend This Property

Ratings Breakdown

577reviews

  • 5 Stars
    323
  • 4 Stars
    145
  • 3 Stars
    51
  • 2 Stars
    38
  • 1 Stars
    20

Lounge restaurant staff was very helpful and friendly. Food was very good

By

19 July 2017

Other than the one gentleman who greeted us and checked us in and out, and the restaurant staff, the rest of the staff doesn't seem to know anything about this hotel and what to do when a situation arises. It is in great need of updates and repairs of which the maintenance staff is either understaffed or negligent. Do to the comments I've already made I would strongly recommend that if looking for quality, do not stay in this hotel. It was not a relaxing pleasurable experience.

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Great staff

By

18 July 2017

club

Staff was very friendly and helpful. The straightened out my rewards program for my stay.

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great service clean room

By

15 July 2017

platinumelite

Everything was wonderful. the pool was safe and clean the room was clean and the staff was considerate and helpful

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Great service

By

13 July 2017

club

We had an excellent stay at the Valley View Roanoke Holiday Inn. This is our 3rd or 4th stay. This is the only hotel we use when visiting our sons in Roanoke. In fact, all family and friends use this location when visiting the area. We have found excellent service in all areas with all our stays there. The rooms and bathrooms are exceptionally clean. We love the Holiday Inn Valley View-Roanoke!

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Great service

By

13 July 2017

club

I was able to leave my car at the Holiday Inn while I took a tour for 8 days.

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A Nice place to stop

By

10 July 2017

platinumelite

Making the long journey this was a great place to sop and rest up. Close to everything, wonderful room and pool. Will stay again

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Holiday inn hotel

By

10 July 2017

Clean , quiet place , good staff , Breakfast was good ,

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Poor example of Intercontinental Hotel Brand

By

07 July 2017

Bar experience was deplorable, cold food, long wait, staff was unprofessional. Employees ate and drank behind bar and generally talked among themselves.

Room corridors are dark and dreary.

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Holiday Inn Roanoke

By

07 July 2017

platinumelite

The room was comfortable but the staff were not very friendly.

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Excellent Experience

By

07 July 2017

club

We headed to this hotel after hiking a portion of the Appalachian Trail! It was a great way to relax and unwind! The pool and hot tub were phenomenal and a lot of fun! Our room was really nice and clean! The air conditioning worked well. The location was great and close to amenities and. Tourist activities, which we enjoyed! Our check in process was easy and we did have to change our reservation dates, but the process was a breeze. The staff was super friendly and accommodating! Overall, phenomenal experience!

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Great pool and spa

By

06 July 2017

Very nice stay at this hotel. Pool and spa were great. Front desk staff was very pleasant and accommodating.

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Great location

By

06 July 2017

platinumelite

Great location when visiting Roanoke. Close to airport, mall, and numerous restaurants, but still in a quiet area. Older hotel, but maintained.

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