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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 603 reviews
91%
Recommend This Property

Ratings Breakdown

603reviews

  • 5 Stars
    383
  • 4 Stars
    138
  • 3 Stars
    35
  • 2 Stars
    25
  • 1 Stars
    22

Adequate

By

26 April 2017

club

Single night leisure. Satisfied with the room and staff.

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What an excellent stay!

By

25 April 2017

club

Losing a love one is so hard. You made my stay very accommodating. Everyone was friendly and helpful when needed. My room was clean and comfortable. Room service and the Elephant Walk restaurant were awesome. Great food everyone! Thank you!

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Randy

By

25 April 2017

This was a great hotel to stay at. My first visit to Roanoke. Glad I stayed at HI.

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Nice shower and Bed was comfortable

By

23 April 2017

The Hot shower beating down on my back & shoulder felt awesome. I was exhausted and slept well in the bed. Room temp wad comfortable.

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Great Location and clean and comfortable bed

By

21 April 2017

club

Have stayed at this hotel multiple times during the past 4 years and always a great stay. At one point, I was coming in every weekend to deal with family issues and the staff knew me by name and gave me the same room as often as possible.

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Great service from staff!

By

17 April 2017

platinumelite

We have been coming to this hotel for many years and we enjoy it. We have never been disappointed and the staff is friendly and helpful

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COmfortable rooms and great service

By

12 April 2017

club

Once arriving, the front desk greetings where friendly and helpful. Room was clean and updated. Beds where comfortable and the pillows where great leaving me with a good night rest.

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Great Staff

By

11 April 2017

club

Staff was amazing. The food was great, loved their homemade potato chips! Rooms were nice and clean.

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Love the Staff!!

By

10 April 2017

What a great stay! The staff was great. Very helpful and was amazing in setting up a shuttle!

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Clean and Comfortable, Great Staff

By

10 April 2017

club

This was a last minute reservation-- had not planned to stay in Roanoke-- and just wanted a safe, clean, comfortable place for the night. This hotel was perfect. Super staff, upbeat facility, very clean and very comfortable with the convenience of food on site but with lots of nearby options. Exceptional value.

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Very Dog Friendly w/ 1st Floor Dog Rooms

By

08 April 2017

club

The staff here was really nice and it was a great place to stay with my doggie. I didn't end up leaving my dog (because he didn't want to be left behind), but it's nice they give you the option to leave them in the room in their crate if you need to.

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GREAT!

By

08 April 2017

Staff and room were amazing, best Holiday Inn in Roanoke

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