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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 1409 reviews
89%
Recommend This Property

Ratings Breakdown

1409reviews

  • 5 Stars
    970
  • 4 Stars
    241
  • 3 Stars
    79
  • 2 Stars
    71
  • 1 Stars
    48

I assume it was just the room and want a different one

By

2021 十二月 19

Many thing about the room were frustrating. This survey need a longer review to accept? Really

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Deficiencia en la habitación.

By

2021 十二月 18

club

Ruido en la madrugada de la bomba de agua, un cajón no cerraba, el piso estaba flojo y hacía ruido, lavamos tapado.

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Holiday Inn

By

2021 十二月 17

club

It was a decent stay I slept very well. I would stay there again.

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Good overall stay

By

2021 十二月 14

Clean and quiet room. Easy access to major highway. Would be nice if free breakfast was offered.

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Stay

By

2021 十二月 10

club

Awesome stay and would definitely recommend my friends and company

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Experience

By

2021 十二月 08

club

Bad lots of noise, no towels etc worse experience I've ever had

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Understaffed hotel

By

2021 十二月 07

platinumelite

I requested a crib via the app at least 7 days before my arrival and additionally called in the day before arrival to confirm the same. When I arrived the staff said the room "may" have the crib in it, I checked and it was not in the room. What is the point of reservation requests and even calling the day before? This is completely ignoring requests and calls. Then they made up an excuse that they can't see requests in their system. Lots of excuses for faults in basic service. I won't be back to this hotel nor do I reccomend it for anyone until they can get more staff or be more attentive.

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great service

By

2021 十二月 06

platinumelite

attendants provided prompt service, cleanliness, central to places we had on our agenda,

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Comfortable beds

By

2021 十二月 06

club

Not the service I would expect and not sure if we are going to stay there again

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Do Not Make this MISTAKE

By

2021 十二月 04

platinumelite

I should have read the reviews. Albeit, if you decide to stay here and there's a problem, do not attempt to correct it with the manager Courtland Porter (if thats even his real name.) Anyways, good luck.

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Awesome hotel

By

2021 十二月 02

club

Was a really awesome hotel. Super comfy , and felt like I was in my own home . Would recommend anyone to stay, the hotel was near all the nice attractions around San Antonio. Would definitely come back

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Cheap stay for excellent overall value.

By

2021 十二月 02

club

We booked the week of and I was worried the stay wouldn’t be that great but the overall experience was great. We had a great time and the staff was nice and the room was pretty clean and well kept.

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