 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience 4.6
95%
Recommend This Property
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Open Gallery
Great staff
ByTh 1968
05 April 2021
Always helpful and clean hotel , car park is usually full but always room and rooms are clean
Business stay - Good Covid secure cooked breakfast!
ByLiam
29 March 2021
Nice to get a hot cooked breakfast which was covid secure, individual time slot to collect and take to room.
Have to pay for parking at this hotel.
Great stay with excellent transport links
BySteph
26 March 2021
This is my fav hotel when working in London, it has easy transport links, walking distance to Watford and the cooked or takeaway breakfast service exceed most hotel chains during lockdown.
business visit
Bygriff937
20 March 2021
better experience than 3xpected in,current situation
Ft
ByPadi 123
18 March 2021
Confortable andwarm good shower plenty of room in room
Services need improvement
ByHeee
18 March 2021
Not very impressive service
Railway Key worker Staying
ByGinner
03 March 2021
Rooms good
Shower good
Food excellent quality an price just needs more variety
Basic hotel and facilities
ByAngy
01 March 2021
Basic accommodation near the city centre
Limited menu but attentive staff make me return each week
Good Hotel
ByCFEP
28 February 2021
We’ve never had issues at this hotel and stay a few times each year
Change the pillows!
BySjg8
28 February 2021
Had a terrible night’s sleep mainly down to the awful quality of the pillows. You need to provide a softer option. One pillow didn’t provide enough support but two pillows was far too firm. Ended up tossing and turning all night trying to get comfortable. I’ll be avoiding Holiday Inn in future for this reason.
Stay for work
ByRobJ
10 February 2021
Convenient hotel with parking onsite, easy to walk to a selection of restaurants during normal times.
Disappointed
ByNimsv
31 January 2021
Being a gold ihg rewards member i always try to use holiday inn or ihg hotels when I'm travelling. We stayed in this hotel as we where attending a funeral the next day. We booked 3 rooms in total 1 of which was the king size bed room. We arrived to the hotel late in the evening to find lack of parking outside the hotel. We managed to find a space and proceeded to reception.
The lady on reception told us the king room we had booked had been downgraded and there was no telephone number for me on the booking for them to contact me.i found this strange considering It would be linked to my ihg account
The reason for this we where told is the heating was not working in the king room and we where not asked if we still wanted this room still.
We where charged the lower price then the king room to correspond with the down grade and given a room on the 4th floor.
The lady gave us free and free breakfast for 2 despite there being 5 guests in our party split over 3 rooms.
When we got to the room the key card wasn't working resulting in another trip back down to reception.
The room its self was dated and bed was very uncomfortable, very soft and caved in, in the middle when you slept on it. ( I've stayed in holiday inns plenty of times and the mattress is more firmer in the rest ) .
Woke up for breakfast and went down at 6 for breakfast having told the receptionist we had to leave at 7am for the funeral so we where rushed to be given a bag for breakfast. Got the room ans realised it was for 1 person and not 2 as previously stated would get for 2.
Th toiletries where attached to the wall and I would have thought during this pandemic you would have used disposable ones.
Overall I probably won't use this hotel again and choose at another ihg hotel.