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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
90%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 1749 お客様レビュー
90%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1749お客様レビュー

  • 5 スター
    1165
  • 4 スター
    358
  • 3 スター
    110
  • 2 スター
    62
  • 1 スター
    54

Excellent

By

7月 15, 2021

club

It was anice place to stay at. staff and everyone was very friendly

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Good for a cheaper option

By

7月 14, 2021

club

My friends and I used this hotel since it would be close by downtown and the free parking. The concierge was not always the warmest to some of my friends. Also, I had shown my military for a possible discount but was not applied. It’s good for a cheaper option and overall was not a bad experience at all.

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Business Travel

By

7月 12, 2021

platinumelite

Great front desk guy. I cannot remember his name though. Very friendly and helpful.

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Would stay again

By

7月 11, 2021

platinumelite

It was a holiday weekend and the only IHG hotel that had rooms open to use my reward points. It’s not the newest or cleanest, but I would stay here again if needed. The staff is friendly and there is a restaurant onsite, but the hours are limited. The pool is good, a little heavy on the chlorine though.

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Pleasant Stay

By

7月 07, 2021

club

This was a nice stay for a conference my husband was attending. The air in elevator seemed to not function and the pool area can be upgraded and expanded as there is room to do so.

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Good place to stay

By

7月 03, 2021

If there were microwaves in the rooms I'd grade this place as 100% but other than that I recommend staying here.

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Need up grades

By

6月 30, 2021

club

Breakfast was not that good for what you pay.. Toilet problems

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Experience

By

6月 29, 2021

club

Overall it was great. I asked for a walk in shower, but did not get one. I did not complain because I could tell they were struggling with their load upon arrival and having to wait 20 minutes for a mobile check in!
Also 3 hours before check out, housekeeping tried to get into my room again. This is the 3rd time this has happened at the Holiday Inn Hotels!

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Reliable but could use a little upgrade.

By

6月 27, 2021

platinumelite

This hotel is your basic Holiday Inn.
Management and hotel staff is helpful and polite.
Bedroom is your average large chain room.
There wasn't one single USB port in the entire room.
Bathroom was decent but a bit dark. There's no light above the shower. Having a microwave would have been great but it seems to be the standard with Holiday Inn hotels.

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Stay was Ok, but could have been Nicer

By

6月 26, 2021

club

Stayed here for a couple of days for a working vacation in June 2021. There was no free breakfast provided, which I assume was due to Covid, but the breakfast sandwich available behind the front desk was a $6 charge per day, which I think was ridiculous. Not sure if there is a separate way to book the room that includes the breakfast but if it does, that's all it came with, a sandwich and juice. The pool in the back of the hotel was very dirty and is surrounded by trees which explains all the shrubbery inside of it, only used it for a few minutes as I found a small area that was clean. There is no shuttle to the downtown destinations 5 miles away. Would be nice to have a shuttle that runs every few hours. Also, the free coffee is only out until 10am, and then put away. Would be nice to have coffee available longer than that. Also, the parking area could use a big fence protecting the perimeter, as it is wide open and connected to other lots. Anyone can really stroll onto the parking area if they wanted. Hotel overall looks nice from inside, what you would expect from a Holiday Inn. I liked the fact that it was relatively quiet, and you can get a room higher up that has a balcony and downtown view. There was no room service for the entire duration of the stay, due to Covid, and if we wanted anything, we would have to call it in or go downstairs and request it, like more towels, etc... I felt indifferent about that as I didn't mind not being bothered by housekeeping every morning. One other thing I did notice was a police car out front everyday parked near the front lobby area, no lights on, but just sitting there. It was a different car everyday I think. Not sure what it was doing there or it if was tending to some matters at the hotel, but I find it weird there was one there every single day of my stay, and I didn't bother to ask the hotel why. Overall, I would stay here again probably but may try find another option that offers a large free breakfast, at a comparable price and location first.

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Excellent Hotel

By

6月 24, 2021

Really enjoy this hotel when I stay there. The location is great. Great price and value. Check in was very easy. Room was clean. Loved that the AC worked very well. Comfortable beds. We plan to stay at this hotel for all future visits to Austin.

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Good location but very outdated rooms

By

6月 23, 2021

platinumelite

Rooms are very outdated and does not have microwave oven in room, bathrooms are very outdated too.

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