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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
90%
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整體經驗

4.4

根據 1743 評論
90%
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Ratings Breakdown

1743評論

  • 5 星級
    1162
  • 4 星級
    355
  • 3 星級
    110
  • 2 星級
    62
  • 1 星級
    54

Need up grades

By

6月 30, 2021

club

Breakfast was not that good for what you pay.. Toilet problems

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Experience

By

6月 29, 2021

club

Overall it was great. I asked for a walk in shower, but did not get one. I did not complain because I could tell they were struggling with their load upon arrival and having to wait 20 minutes for a mobile check in!
Also 3 hours before check out, housekeeping tried to get into my room again. This is the 3rd time this has happened at the Holiday Inn Hotels!

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Reliable but could use a little upgrade.

By

6月 27, 2021

platinumelite

This hotel is your basic Holiday Inn.
Management and hotel staff is helpful and polite.
Bedroom is your average large chain room.
There wasn't one single USB port in the entire room.
Bathroom was decent but a bit dark. There's no light above the shower. Having a microwave would have been great but it seems to be the standard with Holiday Inn hotels.

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Stay was Ok, but could have been Nicer

By

6月 26, 2021

club

Stayed here for a couple of days for a working vacation in June 2021. There was no free breakfast provided, which I assume was due to Covid, but the breakfast sandwich available behind the front desk was a $6 charge per day, which I think was ridiculous. Not sure if there is a separate way to book the room that includes the breakfast but if it does, that's all it came with, a sandwich and juice. The pool in the back of the hotel was very dirty and is surrounded by trees which explains all the shrubbery inside of it, only used it for a few minutes as I found a small area that was clean. There is no shuttle to the downtown destinations 5 miles away. Would be nice to have a shuttle that runs every few hours. Also, the free coffee is only out until 10am, and then put away. Would be nice to have coffee available longer than that. Also, the parking area could use a big fence protecting the perimeter, as it is wide open and connected to other lots. Anyone can really stroll onto the parking area if they wanted. Hotel overall looks nice from inside, what you would expect from a Holiday Inn. I liked the fact that it was relatively quiet, and you can get a room higher up that has a balcony and downtown view. There was no room service for the entire duration of the stay, due to Covid, and if we wanted anything, we would have to call it in or go downstairs and request it, like more towels, etc... I felt indifferent about that as I didn't mind not being bothered by housekeeping every morning. One other thing I did notice was a police car out front everyday parked near the front lobby area, no lights on, but just sitting there. It was a different car everyday I think. Not sure what it was doing there or it if was tending to some matters at the hotel, but I find it weird there was one there every single day of my stay, and I didn't bother to ask the hotel why. Overall, I would stay here again probably but may try find another option that offers a large free breakfast, at a comparable price and location first.

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Excellent Hotel

By

6月 24, 2021

Really enjoy this hotel when I stay there. The location is great. Great price and value. Check in was very easy. Room was clean. Loved that the AC worked very well. Comfortable beds. We plan to stay at this hotel for all future visits to Austin.

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Good location but very outdated rooms

By

6月 23, 2021

platinumelite

Rooms are very outdated and does not have microwave oven in room, bathrooms are very outdated too.

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Good stay

By

6月 23, 2021

platinumelite

The room size is perfect, plenty of space and comfortable. I love that the curtains were easy to close at night with no light gaps. Most hotels always have light gaps. The only downside is the bathroom toilet is way too low and the door in in the way. Better design is needed. Good pool area.

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The best thing about the hotel is probably central location

By

6月 23, 2021

platinumelite

The hotel staff were kind, and room was average clean (plugs wouldn't stay in, loose socket in places and the carpet was filthy). The room was updated well and beds were clean. There was a convenient back entrance by the pool. I did not use the pool or fitness area so I can't comment on those. Free drinks/snacks were nice!

I can't comment on the hotel breakfast, but I went down for coffee in the breakfast area and stopped in the lobby bathroom to wash my hands. There was waste in almost all the toilets and vomit in the sink :/ I stayed on a Saturday-Sunday

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Fun times in a place as comfortable as home

By

6月 22, 2021

club

I felt right at home at this location if your in Austin Texas I do recommend this hotel for your next stay.

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Front desk staff was very helpful

By

6月 19, 2021

club

My overall stay satisfied my needs. I would recommend staying here.

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Don't believe the web site.

By

6月 18, 2021

platinumelite

Having a web site that states what the rooms really offer would be nice. This is what our suite was supposed to have and why we chose this hotel for our twelve day stay: “In addition to the great standard amenities of all our guest rooms, suites have a kitchen with a refrigerator and a microwave. The living area has a dining table that seats eight for a dinner or meeting, as well as a sleeper sofa and a flat screen TV. Suites can connect to a king or double room.” The general manager (Tom) acknowledged that everyone knew the web site was incorrect, but did nothing to correct it.
Our first suite had the drain stopper in the tub completely pulled out, had the refrigerated air unit partially disassembled, had filthy carpets from where they had been working on the A.C. unit, the lamp on the left side of the bed did not work and sparked when you tried to turn it on, the desk chair was broken, the cabinet door was off its hinges and the best was the smoke alarm was covered with a plastic flour tortilla bag. Also rooms do not offer a microwave. Why after 20 years of being a Platinum member we would get a “dump” room is beyond me.

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Great Stay- Recommend

By

6月 17, 2021

club

The hotel was nice and clean. Everyone was friendly, and our room was great. We recommend staying here and will stay again if we come back to Austin.

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