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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
91%
推荐此酒店

整体体验

4.5

基于 1571 评论
91%
推荐此酒店

Ratings Breakdown

1571评论

  • 5 星级
    1068
  • 4 星级
    319
  • 3 星级
    88
  • 2 星级
    53
  • 1 星级
    43

Understaffed But Acceptable

By

2020 五月 26

The response to the Covid 19 situation by the City of Austin and Travis County has definitely affected the level of service at this property. I have taken that issue into consideration for this review. The front desk employees (one on each shift) were friendly and helpful. Other than the lack of food and beverage (including morning coffee), my primary criticism is the lack of someone disinfecting the baggage carts provided for guest use. I’ll give this property another try if/when City and County government allows for better service.

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Safe stay

By

2020 五月 18

One of my favorite hotels to stay at in Austin. I was worried having to travel during this time, but the hotel appeared to be taking all the precautions they could and the staff was friendly as always. I just missed being able to get breakfast.

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My visit

By

2020 五月 17

platinumelite

My stay was OK. It was during the "Covid19" scare of 2020, so rooms only cleaned when you arrive, and when you leave. My room had food in it from previous guest.
Staff was friendly and polite

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Great stay

By

2020 五月 13

platinumelite

In light of everything going on, they did a great job.

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Great hotel!

By

2020 五月 13

Awesome place to relax and get a great night sleep!

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Great Service and Convenient Location

By

2020 五月 09

Overall we enjoyed our stay at this location. Staff was hospitable and accommodating.

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Excellent

By

2020 四月 27

club

Loved it here it’s was so peaceful staff was very friendly and knew I checked in late and let me sleep in late

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Dissatisfied

By

2020 四月 23

I stayed here a total of 22 days. Hotel staff was very friendly and welcoming. They seemed genuinely happy that I was there and I appreciated that. However, the hotel was dirty, it did not smell clean as you walked through the lobby and the room felt the same way. During my stay there for 22 days, my room was only serviced one time despite requests for linen changes. Multiple dead cockroaches in the lobby area on the floor. There were laundry machines that were functional but moldy and throughout my stay there I made several requests for them to be cleaned so that I could do my laundry and as of my the time of my check out, still moldy. Every time I come into Austin for work for the past year I have stayed at this hotel but I will not be staying here again.

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Overall experience excellent

By

2020 四月 15

The staff really took care of me due to short notice staying.

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Comfy

By

2020 四月 01

club

Nice and quiet, really enjoyed the location as well.

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I will return

By

2020 三月 21

club

This is a great hotel to stay at. I will return for future stays while I am in Austin.

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Austin midtown

By

2020 三月 13

platinumelite

Great hotel great value very close to downtown Austin I would definitely recommend if you wanna be close to the action but not necessarily in the middle of it,hotel is very nice and well kept,breakfast was enjoyable and the rooms were very comfortable,I would definitely recommend this hotel and stay here again

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