Rated 4.4 out of 5 by 595
Rated 5.0 out of 5.0 by jbb58 Clean
This hotel is very clean and has a great breakfast!
May 22, 2016
Rated 5.0 out of 5.0 by Happy Guest 12345 Great place to stay
I just spent a lot of time at this hotel, attending a school. Everyone was super! The front desk personnel were great and even helped me with printing some documents. The restaurant staff was awesome! Everyone always made me feel welcome and I am looking forward to my next visit!!
May 20, 2016
Rated 5.0 out of 5.0 by Danny Bob Accessible to St. David's hospital
The staff was great and our room was spacious and comfortable. I especially liked the couch so that we could watch TV without having to be in the bed. This is a very convenient location for getting down to St. David's hospital on 32nd street.
May 19, 2016
Rated 3.0 out of 5.0 by bandmom1982 Band Mom Trip
The hotel was beautiful, comfortable and clean. I enjoyed the room I stayed in with another adult and my two younger children. The breakfast and wait staff were great. I had two issues during my stay. The first was that when I booked online I entered a code given to me for the UIL competition rate. My son was in another room with members of this high school band from the Houston area. Due to having the group code I was given the discounted price. However, upon arrival I was asked to show proof that I was with UIL. My son and his band checked in during the day, I drove from Houston to Austin after work so I did not arrive until about 9 p.m. All I had was an e-mail on my phone from my son's band director with information about U.T. where the band was performing and the hotel that they would stay in ( which was this one.) The desk reception did not want to accept it as proof and I ended up having to argue with them about it. I was tired, obviously I had enough information to show that I was a band mom!!! It ended up being resolved. My second issue was that my son left his wallet in the room upon departure. When I called after arriving back to Houston to inquire if it had been found, it was, the staff mailed it back to me. I am very disappointed that his money for his meal expenses that was in his wallet was completely gone. I just feel like though he should have been more responsible it did not give the staff a right to steal his money...but lesson learned the hard way I suppose. He not only had to borrow money to eat on after leaving Austin, he had to personally repay the school due to not having meal receipts to turn back into them.
May 17, 2016
Rated 5.0 out of 5.0 by bebomaya Business stay
I enjoyed My stay at this hotel. the food was very good and the staff were excellent and very helpful. I will stay at this hotel again.
May 16, 2016
Rated 5.0 out of 5.0 by BILL FROM HOUSTON RETURNING SATISFIED GUEST
DRAKE and his excellent team always make for a perfect visit. I mentioned on a recent post how friendly and accommodating that BEN was ...even at 2 am!! Johnathon should also receive recognition as an outgoing helpful and friendly member of the staff.
WHEN IN AUSTIN ON BUSINESS OR PLEASURE STAY HERE!
May 14, 2016
Rated 4.0 out of 5.0 by newrose69 no free breakfast for discount rates
we found our that you don't get a free breakfast if you get a discount rate such as AARP member
May 12, 2016
Rated 5.0 out of 5.0 by getzdone AWESOME STAFF
The staff here makes the difference! Askur helped me resolve a small problem BEFORE I even arrived at the property. Ben was as gracious and helpful during a late night snack raid that one felt like a guest in his home, not a stranger in a hotel!
This is the property to stay while your in Austin on business or pleasure.
May 11, 2016