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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
96%
のお客様がこのホテルをおすすめしています。

総合評価

4.7

XXに基づく 1020 お客様レビュー
96%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1020お客様レビュー

  • 5 スター
    809
  • 4 スター
    143
  • 3 スター
    39
  • 2 スター
    18
  • 1 スター
    11

Great stay!

By

11月 19, 2020

Everything was very clean. Staff was very friendly and helpful. Greeted upon entering. Quick to fill requests of towels and coffee. Spoke well wishes upon exiting.

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Overall good experience

By

11月 17, 2020

club

.good experience overall clean property and room. Welcome staff was beautiful young lady whiners very friendly and helpful.

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Needs a few updates

By

11月 13, 2020

Can't run air as cold as you want bc water leaks in the floor.

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Very Clean

By

11月 07, 2020

platinumelite

Stayed 3 nights here and staff was excellent. Very friendly and helpful. Hotel is kept very clean and I’m picky. Restaurants and shops close enough to walk to. Very nice area.

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Comfortable bed and great service!

By

11月 03, 2020

club

We stayed here for 10 days. Lobby was clean, room was clean with a comfortable bed. This location is great because it is only 25 minutes to downtown Nashville, and only 15 - 30 min away from most of the tourist sites like Carnton in Franklin and Belle Meade Plantation. Rates are currently very reasonable due to Covid. Would stay here again!

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Comfortable clean room, great service

By

11月 03, 2020

This was a great, comfortable room to stay in. Staff was friendly and helpful. My only complaint was I wish they could have offered more for breakfast but they chose not to because of covid-19.

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Great Service and clean comfortable room

By

11月 02, 2020

Very nice room and wonderful service. Really enjoyed our stay.

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Cool Springs Stay

By

11月 02, 2020

club

Only complaint was staff members were constantly absent from front desk, but I believe they are short staffed and had multiple duties to attend to.
Location of hotel is perfect for an overnight trip.
Business chair in room was stained with use.

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Nashville stayover

By

10月 19, 2020

club

The hotel was clean for our one night stay. It was located in a nice area with restaurantsome around.

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Wonderful

By

10月 19, 2020

I will definitely be staying here again. Absolutely wonderful

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very nice place to stay

By

10月 18, 2020

Very nice hotel clean rooms and helpful staff. Check in was easy. They are taking all precautions during the pandemic.

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Room for improvement

By

10月 16, 2020

club

Upon arrival my Wife and I found our room not vacuumed well, spots on carpet, Dry tooth paste on vanity and faucet, garbage can overflowing at front entrance and no parking lot lights.

Room was never freshened up by housekeeping and every night we had to fetch fresh towels and consumables.

Extremely disappointing experience.

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