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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
90%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 1499 お客様レビュー
90%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1499お客様レビュー

  • 5 スター
    976
  • 4 スター
    292
  • 3 スター
    118
  • 2 スター
    65
  • 1 スター
    48

Great experience

By

11月 25, 2020

platinumelite

This hotel is extremely accommodating starting with the front desk to housekeeping to the restaurant. Keep up the good work. Highly recommend.
Bed mattresses too soft and I like a softer mattress but this was too much. Everything else so good though!

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Stay at Holiday Inn

By

11月 22, 2020

We stayed for a visit with the Cleveland clinic. It was our 2nd stay. Our first visit was a great one. this 2nd visit was not so great. After sleeping there the 1st night we had to be at the hospital at 6am. I reached for the blow dryer and there were a pair of men's underwear left from the previous guests on top of the blow dryer. Because we needed to be at the hospital extremely early, we were forced to handle that situation when we came back with the manager.
The Manager was completely apologetic. Obviously it wasn't their fault, however it was the cleaning crew's as this showed us that their high standards of cleaning isn't so high.
They did accommodate us with a break in the room charge as we had to stay an extra night that was unforeseen with my husband's health issues. I think there could've been more done but we left it at that.

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The room

By

11月 22, 2020

We stayed at the hotel while my husband was having open heart surgery. My sister wanted to pay for our stay

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Great experience during these troubled times!

By

11月 20, 2020

club

Not to fear any health problems here at the Holliday Inn at the Cleveland Clinic. All is well taken care of for you. I was pleasantly surprised not knowing what to expect. Thank you all.

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As Always Great Service at a Holiday Inn!

By

11月 20, 2020

I have been a IHG member for 30 years, I am always impressed how well all the locations I stay at prove quality service in a good welcoming environment!

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Hotel stay

By

11月 20, 2020

Clean hotel. Shuttle to Cleveland Clinic was frequent and easy to use.

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Comfortable bed and awesome staff!

By

11月 20, 2020

club

Will stay again. Staff was very kind and supportive!

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Great Front Desk Staff

By

11月 19, 2020

club

The front desk staff was very accommodating. I expected a little more from the cleaning staff. Our carpet had glitter on it from the previous people all the 10 days we stayed. Had to ask the front desk people for a new shower liner since mine had mold on it. I left it out three days for the cleaning people to see but they left it as was. Our sheets were never changed. When I needed something, it was the front desk people who saw that it was taken care of. I would have thought a HI on the Cleveland Clinic grounds would have had more grab bars in the tub/shower and maybe a microwave in the room.

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Three night stay

By

11月 17, 2020

club

Decent hotel. Clean and convenient. Bed was average, staff was great, and location was convenient. I only had one complaint, that parking is not included in the hotel rate. It was an extra $19 per day.

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Great stay

By

11月 17, 2020

Rhe hotel was clean throughout. The beds were very comfortable. The food was good as well. This was the perfect location for Cleveland Clinic visits and all of the staff I encountered were pleasant and accomadating. Will definitely visit again. The shuttle service was a plus.

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Holiday Inn Cleveland Clinic review

By

11月 16, 2020

club

Had an overall grade stay at the Cleveland Clinic Holiday Inn the only point where the room was small for a long-term stay so we didn't stay long-term. Also the cafeteria Seafood items for children light chicken tenders which led us to go off-site for food

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Convenient to Cleveland Clinic

By

11月 16, 2020

club

A great place to stay while being at the Cleveland Clinic. Clean, easy to obtain food and little contact required during these COVID times. We’ve stayed here several times, all were good experiences.

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