 房客評論
每一道評論和評比皆已經確認過，確實為實際入住飯店的房客所提供的資訊。
90%
推薦此物業
整體經驗 4.4
90%
推薦此物業
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房客評論
每一道評論和評比皆已經確認過，確實為實際入住飯店的房客所提供的資訊。
90%
推薦此物業
整體經驗 4.4
90%
推薦此物業
|
Good location, good service
ByBiz Traveler
8月 16, 2022
We had a good stay at this Holiday Inn. The location is great, close to Cleveland Clinic campus and the staff is very friendly and helpful. In particular, Mary Keys was very resourceful and provided help beyond the normal ask. Tony at the front desk also was very helpful in getting our two separate reservations sorted out.
The only issue we see is that the self parking area is too limited.
poor restaurant even given COVID.
Bybill
8月 14, 2022
the restaurant was dismal. The staff was pleasant and helpful, however, the restaurant does not meet IHG standards. we WILL NOT eat here again. A large disappointment for sure. This is my first bad review ever .
Easy Check-In and Check-Out
ByTraci54
8月 13, 2022
The process for checking-in and out was extremely easy.
Lacking cleanliness, friendly staff
ByMaybug7
8月 11, 2022
First time staying here. The staff was friendly and helpful so that was a plus. Our room was "nice" but not clean. The floors obviously had not been vacuumed. There were crumbs and an entire potato chip on the floor all around the desk. The bed was made but there were stains on the linens and "stuff" on them. The bathroom was somewhat clean. The shower walls and floor were spotty at best. Mold around the shower doors. The exhaust fan either didn't exist or didn't work as the bathroom fogged up immediately during showers. Walls must be thin as we were awoken several times between 12:30-2:30 am by laughing from another room.
We were unware that there wasn't any onsite parking, that valet was the only option. Also, we paid for a room that included breakfast and were charged for breakfast after checking out. I had to call customer service to have charges removed.
Overall, it was an ok experience.
Dirty sheets and bathrooms just nasty
By
8月 09, 2022
Came in for a concert had to skip dinner because we had to change room twice. Bodily fluids on the sheet. Black shower floor. Food server without gloves the bussing tables too.
Location good for what we were doing.
ByCritterdoctor
8月 03, 2022
Clean. Staff a bit curt. Masks required. Valet ok generally but needed more help at other times
Comfortable Bed & Convenient Location
BySteigs
8月 02, 2022
The hotel is very conveniently located near the main campus of Cleveland Clinic. The valet service was prompt and friendly. The bed was comfortable. The first room I was in had not been cleaned, the hotel remedied the situation with another room. Cups were not provided for the coffee maker.
Great location while getting treatment at Cleveland Clinic
ByJayrom728
7月 31, 2022
We stayed 3 nights while my wife had surgery. I was able to walk back and forth from the hospital to the hotel. It was very convenient to stay there. The staff was great. The facilities were great. No complaints.
Convenient, comfortable and friendly staff
ByTankgeneral11
7月 30, 2022
Very convenient location to the Cleveland Clinic. Rooms are large and clean within comfortable beds. Staff is welcoming and accommodating. Limited food service due to current health restrictions. Amenities are modest but typical for the brand, but more than adequate.
An excellent choice for families needing a place to stay when seeking medical care at the Cleveland Clinic
Great stay
Bym2027
7月 29, 2022
Close to Cleveland Clinic. Excellent service to the clinic
We had a great stay
ByYG12
7月 27, 2022
Nice place very nice service and accommodation freshness is seen in the rooms comfortable beds clean and spacious rooms
Great staff and clean room
ByGoodgmaof3
7月 23, 2022
We always stay at this Holiday Inn when I have my post heart transplant follow ups. We always feel welcome there and the room is clean. If you need anything, just ask the staff and they assist you. I am an IHG Gold member and enjoy my benefits.