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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
81%
のお客様がこのホテルをおすすめしています。

総合評価

4

XXに基づく 1645 お客様レビュー
81%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1645お客様レビュー

  • 5 スター
    809
  • 4 スター
    399
  • 3 スター
    179
  • 2 スター
    134
  • 1 スター
    124

Stay in Chicago SW countryside

By

12月 15, 2020

club

Overall it was a nice experience. It is an older hotel although they have remodeled their rooms in the recent past.

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Indifferent

By

12月 13, 2020

platinumelite

The new renovations are nice. I think it was the hallways and the look of the doors that made me question the cleanliness. The room itself was nice. The bed was comfy and had a variety of pillows. I wasn't expecting it to be super deluxe because of the price. My initial interactions with the staff was interesting. It was a bit odd, because the guy answered the phone in the middle of checking me in. I've just never had that happen before. If anything, they ask the person to hold. That didn't ruin my stay or anything - it was just odd. I'm not sure if I'd stay there again, mainly because I've realized by this stay that I may be a bit more on the bougie side of life - which is more on me than anything. I wouldn't NOT suggest staying there. It's a fine place to stay for the price.

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Horrible Experience

By

12月 11, 2020

club

Again hidden charges
no food or beverages being remodeled not mentioned on your website
hotel smelled terrible
staff was apathetic and unresponsive

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great hotel but...

By

12月 06, 2020

club

I paid 50.00 for transportation to your hotel, I felt that could have been prevented if your shuttle was active.

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Great Service and Quiet

By

12月 01, 2020

Great Customer Service, we loved the view, close to stores and restaurants, no complaints at all

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Another great stay in Countryside!

By

11月 30, 2020

I have this facility many times over the past 45 years. I've never been disappointed. Staff is always friendly, rooms clean and access the areas of Chicagoland I need to reach easily accessible. I'll be back.

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Experience

By

11月 25, 2020

club

Great experience clean friendly staff nice parking for 18 wheelers

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Great Service

By

11月 21, 2020

From the moment we arrived, until we checked out, we had excellent service. The staff was always friendly and helpful. The rooms were lovely and very comfortable. Our stay was great and we felt the staff and hotel did a wonderful job of keeping everyone safe during a very uncertain time with the pandemic. I'm only sorry that we couldn't enjoy all of your newly renovated amenities. Maybe next time!

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Amazing Customer Service, Clean and Great Location!

By

11月 17, 2020

Lori, Mary and Karen were absolutely amazing to work with! I didn't think my last minute arrangements for a Bridal Shower could be met. But these ladies made the process seamless! They Terrace banquet room is absolutely BEAUTIFUL and the food was SO TASTY! The rooms were clean, spacious and newly remodeled. I will ALWAYS recommend Holiday Inn - Countryside to my family and friends. You have a beautiful team of associates that made my Bridal Shower and overnight stay so memorable. Thank you for everything!

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Great service

By

11月 15, 2020

The front desk as well as the housekeeping where great.

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No upgrades.

By

11月 12, 2020

club

Would not recommend. No suites upgrades. Reservations made WELL in advance.

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Great, Fresh!

By

11月 04, 2020

club

Newly renovated hotel presents well. Our room had a brick wall which added character and some eye catching wall art. The stay was comfortable and desk staff were more than a joy to communicate with.

Only flaw, the new renovations include lights on a motion timer that is too short! The lights turned off on me in the shower.

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