Holiday Inn Chicago SW-Countryside ConfCtr

Thank you for being an IHG Rewards Club member and for the excellent review! We're glad that you enjoyed your room and the hotel. We know that you were here for a wedding but you are welcome anytime! We hope you'll come back and see us again when your travels bring you back to Chicago. Again, thank you for choosing the Holiday Inn Countryside and for allowing us to be your "home away from home". Sincerely, Demetrius H. Assistant General Manager

Thank you for being an IHG Rewards Club Member and thank you for the awesome review. We are elated that you choose our hotel when you're in the area and we hope you continue to allow us the privilege of serving you. We're glad that you enjoyed your room accommodations and that you were able to relax and get some rest. Just to let you know, we will be renovating all of our guestrooms in the very near future and we're sure you'll like what you see. Please be sure to ask for a manager the next time you're a guest so we can greet you personally. Again, thank you for choosing the Holiday Inn Countryside and we appreciate your loyalty and patronage. Sincerely, Demetrius H. Assistant General Manager

Thank you for being an IHG Rewards Member and for staying with us during your recent visit. It's great hearing that our Guest Services agents were able to accommodate your requests and that you were able to get some rest. Just to let you know, we have a complimentary shuttle van that will transport you within a five mile radius of the hotel. Next time, feel free to let us do the driving. Again, thank you for choosing the Holiday Inn Countryside and we hope to see you again! Sincerely, Demetrius H. Assistant General Manager

Thank you for being a Platinum IHG Rewards Member and for choosing the Holiday Inn Countryside. We're extremely appreciative of the review regarding your recent stay. Please forgive us for the condition of your AC unit. We will be renovating the entire hotel and new units will be placed in our guestrooms. We hope you'll come back and see us if your travels bring you back to the area. Again, thank you for your loyalty and patronage! Sincerely, Demetrius H. Assistant General Manager

Thank you for the excellent review and for being an IHG Rewards Member. We're glad that our staff provided great service and that our shuttle service was convenient. We aim to exceed expectations and it appears that we did just that. Hopefully, when your travels bring you back to Chicago, you'll come stay with us again. It will definitely be a privilege to serve you and we're already looking forward to your return. Again, thank you for being an IHG Rewards Member and for choosing the Holiday Inn Countryside. Sincerely, Demetrius H. Assistant General Manager

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We will pass along your comments and we hope you will visit us again. Sincerely, Demetrius H. Assistant General Manager

Thank you for being an IHG Club Rewards Member and for allowing us to be your "home away from home". We understand how important time with the family is and we appreciate you spending it with us and for the privilege to serve you. We're glad Stephanie and Mark made your stay special and we hope you and your family will come back again in the very near future. Again, thank you for choosing us and for your loyalty and patronage. Sincerely, Demetrius H. Assistant General Manager

Thank you for the excellent review and for being our guest! It was truly an honor and a privilege to serve you and we hope to have the pleasure to serve you again and we're looking forward to your return. We're extremely pleased to hear that you enjoyed your accommodations, the food and service. We strive to exceed expectations and it sounds like we accomplished that goal. Please ask for a manager and say hello the next time you're in the area. We would love to greet you personally. As always, thank you for being a loyal IHG Rewards Member and choosing us. Your patronage is very much appreciated. Until next time! Sincerely, Demetrius H. Assistant General Manager

It was my pleasure to be of service. "Above and beyond" is our goal. Thank you for staying with us and we hope you come back again. We will be renovating soon so, hopefully, this will ensure your future patronage of our hotel. Feel free to let us know if there is anything else we can do for you. At your service, Demetrius H. Assistant General Manager

Thank you for choosing our hotel and for the review. The pool is a major attraction here and we're glad you enjoyed it. Your comments regarding the restaurant and service have been shared with the manager for immediate follow-up and correction. This is not the norm for us and we hope you'll come back and give us another try. We value all of our guests and your feedback. Again, we appreciate your patronage. Sincerely, Demetrius H. Assistant General Manager