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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
83%
のお客様がこのホテルをおすすめしています。

総合評価

4.1

XXに基づく 1309 お客様レビュー
83%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1309お客様レビュー

  • 5 スター
    717
  • 4 スター
    295
  • 3 スター
    126
  • 2 スター
    82
  • 1 スター
    89

Bad service bad plumbing

By

7月 15, 2021

Did not have the best experience. While most the staff was pleasant, we mostly were in contact with a staff member that was rude and not helpful. Understaffed this hotel definitely is. The hotel itself is nice, but has plumbing issues for sure. I know of at least three rooms all had similar bathroom problems.

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Recently Renovated, Poorly Managed

By

7月 15, 2021

We stayed at the Holiday Inn from 8 to 12 July to attend a wedding. The physical plant was very nice, having been renovated in 2019-20, but the overall experience was negatively affected by the poor overall service of the staff. Arrival and check in were okay, but there was absolutely no maid service until we asked for it. We had to get additional towels, soap, and toilet paper from the front desk. On Saturday night when one of the wedding party tried to check in they were told there was no available rooms, despite her reservation. When she was provided a room it was occupied, it took almost two hours to resolve this issue.

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Hotel was a nightmare!

By

7月 14, 2021

club

It seems like a party hotel! Free for all behavior. Was kept up all night by loud drunk people. Pool area was full of garbage and the ceiling in the main lobby was flooding out water everywhere. If you are looking for a relaxing place to stay where you can rest this is not the hotel!

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Weekend family stay

By

7月 13, 2021

platinumelite

Hotel is in a good location. Clean but a little out dated. Could use new beds

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room in bad condition

By

7月 13, 2021

club

Leaky plumbing, no tv remote, bad smell, rusty bathroom drains and fixtures, had not been vacuumed.

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Stay not up to par as normal

By

7月 09, 2021

platinumelite

My stay was not on par with visits of the past. The room we stayed in was musty, the bathroom toilet seat was not properly fitted to the toilet, and the service at the hotel bar was very poor.

I’ve stayed here many times in the past, but this one was definitely not up to the standard I’m used to

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Good Stay

By

7月 08, 2021

My stay was good.

I included breakfast for my two night stay when I booked my reservation. The first morning, I asked the restaurant staff if I was in the right area for the included breakfast and they told me yes and that I just needed to give them my breakfast coupon that I should’ve received upon check in. I went to the
front desk and was told I did not include breakfast. I proceeded to show my reservation to the front desk attendant and she says, “well, I guess I’ll have to trust you”. I wasn’t too
happy with that answer because I had clearly purchased breakfast. I would totally understand if I didn’t have proof because I’m willing to bet she has guests all the time trying to score free breakfast.

Also, my room was not made up during the day while I was away. I was told they were short staffed. However, I saw the housekeeper directly across from my room when I left.

Also, I wish the bathroom in my room had an exhaust fan. It gets extremely hot in there when I bathed.

Overall, it was a good stay and I would stay here again.

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Great property

By

7月 07, 2021

club

Under staffed like every hotel at this time but the staff that was there was great.

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Excellent stay.

By

7月 06, 2021

club

Nice quiet and clean rooms. The bar and restaurant area was outstanding. Very good value for the overall experience. Strongly recommend this hotel for your stay.

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Excellent service!

By

7月 06, 2021

Easy to get to. Very friendly staff!! I do wish the bathrooms had fans. The bathroom was extremely foggy

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Cool led light around mirror in bathroom

By

7月 03, 2021

club

Reservation was one price check out was more didn't tell you about the additional $20 room fee. Front desk didn't want to change room price even after showing reservation email. Very bad experience won't stay there or recommend to anyone

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Great restaurant service

By

7月 03, 2021

club

Silvio was excellent. We were traveling with my father and Silvio was very helpful, professional, and positive. A real asset to your company.

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