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95%
のお客様がこのホテルをおすすめしています。
総合評価 4.5
95%
のお客様がこのホテルをおすすめしています。
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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー＆評価を確認してから掲載しています。
95%
のお客様がこのホテルをおすすめしています。
総合評価 4.5
95%
のお客様がこのホテルをおすすめしています。
|
Clean warm room comfortable bed
ByJohn
11月 22, 2020
Nice hotel easy to find plenty off road parking, good quick check in. Difficult time as at present due to Covid 19 restrictions but plenty off signs cleaning stations. Very helpful staff always on hand to help. Good food nice restaurant and bar area all in all enjoyable stay would stay there again and recommend it to friends and family
Great hotel
ByGary
11月 15, 2020
Hotel is clean and sticking to all COVID 19
Regs room is very comfy and nice and quite
Luxury stay in the Toon
ByLemg
11月 09, 2020
My daughter and I booked this room to visit family . The bed was huge and very comfortable. Lovely sized room with all mod cons.
Great value room for city break. Will be sure to visit again..
Unfortunately no breakfast facilities . Would have been a welcomed extra .
Maybe due to staffing and Covid issues ?
Great hotel, shame about transport cafe style restaurant
ByRaven
11月 07, 2020
2nd time I’ve stayed here, room great value for money.
Bitterly disappointed by the meal I had. As a mature lady travelling on my own I did not enjoy eating my evening meal in a room I can best describe as a transport cafe.
Room full of workmen sitting 6 to a table, no attempt to social distance shouting their bar orders across the room and the staff acknowledging. I tried to beckon a member of staff over from the bar when I was halfway through my meal and a different lady turned up with my bill. As she turned on her heal I asked her if she had a moment. I complained about the noise and atmosphere in the room. I was then told I should have asked to be seated in the restaurant and reception should have explained to me when I booked.
By then I had had enough, I’d been presented a bill I hadn’t asked for and felt quite humiliated by the whole experience. I left half my meal, paid the bill and left.
I emailed the hotel a few days ago asking for management to contact me but have heard nothing. As I have been emailed asking for a review I thought I would leave one.
Great service from staff
Byjakthelad
11月 04, 2020
Very nice hotel in a thriving area of the city .
The hotel was very clean with good off street parking
John lyttle
ByJohn
11月 02, 2020
excellent as always. You can walk 10 minutes to the town centre. Easy parking. All in all a nice hotel. Stayed here a few times over the years
Great little escape to have a break from being at home
ByMick
10月 28, 2020
Fast, efficient and friendly check in with a great room and nice breakfast.
Very good
ByAlphon
10月 28, 2020
Very good
It is good to have printing service for free.
Well done
ByMarkiE
10月 23, 2020
Excellent staff, polite and helpful. Excellent food and good value for money
Location
ByKeeky
10月 21, 2020
Good hotel, staff friendly and hotel in a good location! Food was good. Only slight thing was that the tv signal in room was poor which meant a lot of the channels didn’t work but I survived!!!
Great stay but too much plastic waste
ByFozzybear
10月 17, 2020
Love the hotel, great value for money, clean and pleasant staff. Good location next to loads of great restaurants by Jesmond. My issue is that there is an extreme amount of plastic waste here. From single use shampoos and conditioner rather than a refillable one. Then breakfast, you dont need to put a banana in a plastic bag. Put it behind a shield for a chef to hand it to you. It is obscene to use plastic on everything. Use paper bags instead or use a permanent barrier to block covid and wash it each day. There are ways around using single use bags. Even for toast as the chefs are already there, it just takes one of them to hand you things or bring toast out with tea and coffee.
Overall, great stay, would go again but please stop killing the planet and remove all of the single use plastics. You are a huge company, please lead the change away from this. I would happily pay more for a more eco friendly stay.
Excellent service and friendly staff comfortable stay
ByYashin
10月 17, 2020
Would definitely recommend this hotel and stay longer next time