Rated 4.4 out of 5 by 150
Rated 5.0 out of 5.0 by Vicki123 Good Stay
We regularly stay with Holiday Inn and this hotel did not disappoint. The staff were friendly and willing to help. The rooms appeared to be newly refurbished and very clean. I would have no hesitation in recommending this hotel to a friend.
30 June 2014
Rated 4.0 out of 5.0 by markm2012 Good quality and nice environment
This was a very pleasant stay with attentive and helpful staff.
30 June 2014
Rated 4.0 out of 5.0 by Little bird Generous items in the frig
I appreciate the room change I asked for, as the original room did not have the bath. The complementary drinks and snaks were good. The only shortcoming I realized was that I wish there was more room between the end of the bed and the wall--it was rather tight to go around the bed. Overall, nice room with good quality of service.
28 June 2014
Rated 5.0 out of 5.0 by Lottyk Really lovel hotel in Jesmond
I was really pleasantly surprised by the quality of the hotel facilities and surroundings. Rooms were comfortable, good 'freebies' (not usually available in the more budget type hotels) and the staff were really excellent, attentive, thoughtful and very friendly. I would stay again.
19 June 2014
Rated 4.0 out of 5.0 by ellie1967 value for money and great Italian restaurant
nice comfortable bed, clean and near centre.
good food and excellent value for money.
14 June 2014
Rated 5.0 out of 5.0 by sengab Enjoyable stay
Only stayed for one night but staff were very helpful and efficient.Had a bar meal which was excellent, Bar staff very competent and friendly.
12 June 2014
Rated 2.0 out of 5.0 by RachelManchester Noisy
I stayed at the Holiday Inn Jesmond last weekend whilst visiting friends in Newcastle. The hotel itself is modern and we were really impressed with the room quality for the price. The only problem with the hotel was the noise! I am 6 months pregnant and we realised on the first night that our room was directly above the bar. The music was loud in the room and continued until 11:30pm, which although not especially late does not really fit with a relaxing weekend away. We then had a good nights sleep until 7am on Saturday morning when there had clearly been a problem with the breakfast delivery for the room next door to ours, as staff and the residents of the next room had a very loud conversation about the problems with the delivery. On Saturday night we had the same problem with the music, although this time it continued until after 12:30.
I complained to hotel stuff (who were very pleasant) and have since had a generic email from the manager apologising for the inconvenience, but overall the noise did impact on the weekend.
This is a nice hotel in a great location, but just avoid being given a room over the bar!
12 June 2014
Rated 5.0 out of 5.0 by DRAMA QUEEN A PLACE TO CHILL
Always stay here when visiting relatives wouldn't stay anywhere else.
We like the style of the Hotel inside and out.
There's always something going on,a wedding,tribute bands and there is a lovely atmosphere at Christmas time.
We even have the same room every time we stay.
Its a YES from us AAA
10 June 2014