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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 1334 reviews
95%
Recommend This Property

Ratings Breakdown

1334reviews

  • 5 Stars
    865
  • 4 Stars
    349
  • 3 Stars
    70
  • 2 Stars
    31
  • 1 Stars
    19

Great relaxing stay

By

December 14, 2019

platinumelite

Such friendly staff, relaxing, welcoming and in a great location for work. Recommended for short breaks

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Great customer service

By

December 14, 2019

A great place to stay, central to Newcastle upon Tyne, comfortable bed, good food and great staff.

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Great Hotel

By

December 12, 2019

club

First stay at this Jesmond Holiday Inn, which was easy to find by car. Plenty of parking on two levels although spaces are on the tight size. Friendly reception staff and the allocated room was a good size with comfortable beds and a great bathroom with a walk in shower.
Morning breakfast was more than adequate.
Great location to explore Newcastle as the Metro is less than 100 meters away from the hotel.

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Great stay

By

December 05, 2019

Great stay at the Jesmond Hotel, gym was fine. No pool. Needed more of veggie selection at breakfast. Hotel staff all nice and very helpful

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Holiday Inn Jesmond

By

December 04, 2019

Excellent stay
Highly recommend staying at this hotel.

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Hotel

By

December 04, 2019

club

Excellent hotel would definitely recommend close to the town centre without being too close. Good service from all the staff we dealt with.

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Best in Toon

By

December 03, 2019

Great location great staff, excellent parking. Good vfm

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Good nights sleep

By

December 02, 2019

club

Rooms were very quiet and clean.
Food in the restaurant was lovely.
The Christmas tree at the front entrance was beautiful.

Overall it was a good stay I only have one minor complaint - you have no plug sockets near your log mirror making it difficult to blow dry your hair with the low mirror above the desk.

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5 night stay on business

By

December 02, 2019

This is the third occasion i have stayed at The Holiday Inn in Jesmond, Newcastle. My two previous stays have been comfortable and enjoyable. My recent stay was equally as good an experience. The staff here are wonderful whatever their role. Evidence of care, understanding and a thoughtful service. I hope to stay again in the future

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Disappointing

By

November 30, 2019

Twin rooms very small
Room heating not working properly
Eventually got a heater in room after several requests, room cards/keys switched off during stay
Breakfast is very good

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Jesmond - overnight for 2 nights

By

November 29, 2019

Other than the bed being too soft, it was an excellent place to stay ... pillows, toiletries, towels were fab ... easy access from hotel to car ... very friendly

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Holiday Inn Jesmond

By

November 29, 2019

This hotel is in a good location to where I need to get to via the Metro and is only a 10 minute walk into the centre of Newcastle. The hotel is comfortable and provides what a business traveller requires.

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