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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
87%
のお客様がこのホテルをおすすめしています。

総合評価

4.2

XXに基づく 1336 お客様レビュー
87%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1336お客様レビュー

  • 5 スター
    683
  • 4 スター
    418
  • 3 スター
    111
  • 2 スター
    76
  • 1 スター
    48

Leak in room moved to freezing room

By

12月 02, 2021

One of the rooms I booked had a leak that started at 2am in the morning. My guests were moved to another room that had the window left open. I was promised that I would receive a refund (reward points) back due to this issue. After not receiving the refund I called and was promised that I would and again did not. I have not been called or received an apology for the issue. As an Elite member who has stayed in many HI hotels across the country I am very disappointed in the service received.

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Courteous staff

By

11月 29, 2021

club

Great staff who helped my mum and I when we had a problem with our room. Fantastic service. Would recommend.

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Warm and comfortable

By

11月 27, 2021

platinumelite

Lovely warm room with comfortable bed, really nice restaurant with good service and a good breakfast in the morning.

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Fantastic

By

11月 26, 2021

Lovely hotel,
Lovely staff, especially Jade, very welcoming

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Check in

By

11月 19, 2021

club

When i walked in to check i was confronted by the man on reception asking me if i'd already dined as someone had out there evening meal and drink on my room advised him it wasn't me as i'd just arrived. He advised it would be taken off then on check out i was asked to pay for the meal again which i refused as wasn't me . Apart from that say ok- why let someone add it to a room that hadn't been checked in ???

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Noisy night

By

11月 18, 2021

club

Walls paper thin, noise was disruptive with a child having a meltdown at 0400hrs

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Short break

By

11月 10, 2021

Perfect location fior what we wanted .
Nice bar area
Short taxi ride into Wakefield
Clean rooms and very restful feel

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Very average accommodation poor food

By

11月 09, 2021

platinumelite

Very average accommodation poor food

price reasonable

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Enjoyable stay

By

11月 01, 2021

club

We enjoyed an excellent 4-day stay at a hotel conveniently situated on the M1 and therefore all parts of Yorkshire were readily accessible. Friendly staff, comfortable room, excellent food.

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Comfortable, clean hotel with great staff

By

11月 01, 2021

club

Stayed with family here for a graduation ceremony. Loved the ease of arrival, easy to find onsite parking, great welcome from hotel staff and good clean room. The hotel has a comfortable bar and coffee shop and the staff went above to ensure a good stay. I had left a backpack in my room and the staff were prompt to ring me the next day and put my belongings in a safe until I could return to pick them up. A very nice stay and only 10 min drive to the heart of Wakefield City.

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Nice hotel

By

10月 31, 2021

Nice hotel., not noisy. Close to motorway for access.

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Pleasantly surprised

By

10月 26, 2021

club

Reasonable cost, super comfy bed and receptionist was delightful - he clearly enjoyed his job and was lovely to deal with

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