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87%
のお客様がこのホテルをおすすめしています。
総合評価 4.2
87%
のお客様がこのホテルをおすすめしています。
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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー＆評価を確認してから掲載しています。
87%
のお客様がこのホテルをおすすめしています。
総合評価 4.2
87%
のお客様がこのホテルをおすすめしています。
|
Leak in room moved to freezing room
ByNotAgainWakefield
12月 02, 2021
One of the rooms I booked had a leak that started at 2am in the morning. My guests were moved to another room that had the window left open. I was promised that I would receive a refund (reward points) back due to this issue. After not receiving the refund I called and was promised that I would and again did not. I have not been called or received an apology for the issue. As an Elite member who has stayed in many HI hotels across the country I am very disappointed in the service received.
Courteous staff
ByGranny5
11月 29, 2021
Great staff who helped my mum and I when we had a problem with our room. Fantastic service. Would recommend.
Warm and comfortable
ByThe Wood Man
11月 27, 2021
Lovely warm room with comfortable bed, really nice restaurant with good service and a good breakfast in the morning.
Fantastic
ByDonna
11月 26, 2021
Lovely hotel,
Lovely staff, especially Jade, very welcoming
Check in
ByNGH1979
11月 19, 2021
When i walked in to check i was confronted by the man on reception asking me if i'd already dined as someone had out there evening meal and drink on my room advised him it wasn't me as i'd just arrived. He advised it would be taken off then on check out i was asked to pay for the meal again which i refused as wasn't me . Apart from that say ok- why let someone add it to a room that hadn't been checked in ???
Noisy night
ByBob134
11月 18, 2021
Walls paper thin, noise was disruptive with a child having a meltdown at 0400hrs
Short break
ByTrumpetmaker
11月 10, 2021
Perfect location fior what we wanted .
Nice bar area
Short taxi ride into Wakefield
Clean rooms and very restful feel
Very average accommodation poor food
By2CFM
11月 09, 2021
Very average accommodation poor food
price reasonable
Enjoyable stay
ByGeoff
11月 01, 2021
We enjoyed an excellent 4-day stay at a hotel conveniently situated on the M1 and therefore all parts of Yorkshire were readily accessible. Friendly staff, comfortable room, excellent food.
Comfortable, clean hotel with great staff
ByLisa P
11月 01, 2021
Stayed with family here for a graduation ceremony. Loved the ease of arrival, easy to find onsite parking, great welcome from hotel staff and good clean room. The hotel has a comfortable bar and coffee shop and the staff went above to ensure a good stay. I had left a backpack in my room and the staff were prompt to ring me the next day and put my belongings in a safe until I could return to pick them up. A very nice stay and only 10 min drive to the heart of Wakefield City.
Nice hotel
ByMELS
10月 31, 2021
Nice hotel., not noisy. Close to motorway for access.
Pleasantly surprised
ByLady M
10月 26, 2021
Reasonable cost, super comfy bed and receptionist was delightful - he clearly enjoyed his job and was lovely to deal with