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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
88%
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整體經驗

4.2

根據 1225 評論
88%
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Ratings Breakdown

1225評論

  • 5 星級
    625
  • 4 星級
    383
  • 3 星級
    103
  • 2 星級
    72
  • 1 星級
    42

6 night stay

By

11月 22, 2020

club

Good hotel comfortable beds ,reception staff very friendly. Only criticism is there was no fridge in room.

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Very Poor Customer Service.....

By

11月 20, 2020

Following my recent visit, I can only say that the lack of customer service from the check-in staff and their mishandling of my bookings was ridiculous.

A lack of customer care and an attitude of 'couldn't care less', is my lasting impression from this hotel.

The only positive that I can take form the visit is the service from the breakfast team in the restaurant, who were really helpful and keen to ensure all guests were looked after.

This is not a hotel that I would consider returning to.

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Leeds and Wakefield in comfort

By

11月 11, 2020

Good value, good quality. Only limited by Coronavirus. Parking very limited and one has to register car registration. Last year I put wrong number in and got ticket. Was able to cancel, though. Staff helpful, and seek to accommodate any needs or issues arising.

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Adrian

By

11月 03, 2020

Excelent very nice location,
Very nice staff,
Rooms are very clean and confortable,
Very easy to find

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Perfectly situated

By

11月 02, 2020

Very happy with everything, it was an emergency booking, will definately stay there again

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Comfortable business stay

By

10月 19, 2020

Team made me very comfortable during recent restrictions. All staff friendly.

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Great place to stay

By

10月 19, 2020

platinumelite

Comfortable room, clean with everything you could possibly need and welcoming staff who couldn't do enough to make my stay as good as possible,

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Great stay

By

10月 19, 2020

Staff friendly, food great had a good night's sleeo

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Safe and welcomed

By

10月 16, 2020

During these uncertain times, I felt safe, welcomed and I had no issues at all. Well done

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Very comfy sleep

By

10月 13, 2020

club

Had a really nice stay here. Very big car park. Nice room. Duvet and pillows were very lovely and super comfy. Room had everything I needed. Heating. Ac. Iron. TV. Shower. Toilet. Tea making facilities. Was a lovely stay. Extra large bed. Had the best sleep ever.

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Great Stay

By

10月 13, 2020

We booked a room with a king size bed which was the largest bed we have ever slept in - 3 double pillows across the top, provided an excellent night's sleep.

The Staff were extremely helpful, particularly at breakfast time. Good continental choice at breakfast and we really enjoyed the full english breakfast.

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Friendly, clean and welcoming

By

10月 06, 2020

club

This hotel was excellent value for money. Everything they are doing regarding Covid is fabulous and we felt very safe but also welcomed and relaxed. The staff are amazing and I can’t highlight that enough! They made us feel so at ease and couldn’t do enough to help us. We will definitely stay here again. Thank you for making a hard trip a little bit more bearable.

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