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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
87%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 1457 お客様レビュー
87%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1457お客様レビュー

  • 5 スター
    924
  • 4 スター
    298
  • 3 スター
    97
  • 2 スター
    66
  • 1 スター
    72

Holiday Inn Market St

By

8月 04, 2021

platinumelite

I had an exceptional stay at the Holiday Inn on Market St. in Wilmington. The staff were friendly and the accommodations were exactly what I needed for the long stay for business. I recommend this location as it is close to everything you’ll want to visit while in Wilmington.

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Nice Room

By

8月 03, 2021

club

There were one or two concerns I had with the sofa bed in the room, but other than that our stay was good. I would stay again.

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Short Staffed but Front Desk and cleaning staff very hepful

By

8月 02, 2021

Very hard during this time in hotels and restaurants to hire staff, but the Front Desk gentleman, Aaron and his cleaning staff at this hotel tried to help make our stay as pleasant as possible!

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Great fitness room

By

8月 01, 2021

Stayed just one night here but it was a positive experience. The restaurant within the hotel is good enough and you can charge it to your room. Fitness room is very good though and is attached to the indoor pool

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Average hotel, Rude employee

By

7月 29, 2021

club

This pertains to the Holiday Inn on Market Street in Wilmington, NC. I had made a reservation online for two nights. I walked into the lobby and up to the clerk. I said "Hello, I have a reservation". She just looked at me. I repeated that I had a reservation. She just looked at me. She did NOT say anything and did NOT make a sound. She looked at me and shook her head sarcastically and raised her eyebrows (the kind of look as if to say, "Good for you, what do you want, a cookie?"). I asked what she needed from me. She rudely and sarcastically replied, "your last name". I asked why she was being so rude. She said usually people just tell her and she doesn't need to ask. The rudeness kept on, but finally she slowly and reluctantly checked us in and gave us our key cards. We were past the cancellation time to just walk out and find a better atmosphere. The lobby clerk is your first impression for the whole stay. This clerk set the atmosphere of the hotel as rude and unpleasant.

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Happy IHG Member

By

7月 29, 2021

platinumelite

Location was great. Staff was slow. Hot tub was broken.

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Super quick stay

By

7月 28, 2021

club

We checked in after 1am because of a late flight. Smooth transaction, clean and quiet room on the top floor. Everything we expected was delivered. We did not experience the pool or any other services. Thanks!

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Easy to relax!

By

7月 28, 2021

This location treats me extremely well every time I stay here! I am looking forward to my next visit!

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Recent stay

By

7月 27, 2021

Friendly staff and good value. Quick overnight stay convenient location to many stores and restaurants.

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Bad hotel

By

7月 24, 2021

platinumelite

Poor management in fact nonexistent at checkout.
Old run downed hotel that was WAY OVERPRICED for the condition and nonexistent service.

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Room

By

7月 23, 2021

club

The room was clean. The ac for the room sucked and did t keep cool

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Warning

By

7月 21, 2021

Don’t call this hotel and expect helpful service. As soon as I entered and said I had checked online I was met with a very rude “ You can’t check in online, you can only check in with me”. Followed by “your room ain’t gonna be ready until 3.” It was not ready until after 3. If you do have a problem don’t expect the front desk to help you they just give a 1-800 number that no one answers!!! Highly recommend finding another hotel!!

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