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89%
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전반적 평가

4.3

기반: 1587 이용후기
89%
이 호텔을 추천합니다

Ratings Breakdown

1587이용후기

  • 5 스타
    872
  • 4 스타
    467
  • 3 스타
    119
  • 2 스타
    74
  • 1 스타
    55

Stop over

By

7월 12, 2021

Bed was split mattress and low. I had to wipe the bathroom down with anti bacterial wipes and spray. The room was very basic with no fridge, no water for an elite member. Covid awareness seems left to your own device except where service at the bar is required. There was no membership welcome or offer of points or drink. The hotel is an easy location off the M6, has plenty parking space.

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Handy stop-over

By

7월 12, 2021

platinumelite

A convenient place to split a long North-South journey. Room was fine but quality of evening meal was disappointing.

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Good business trip

By

7월 11, 2021

club

2 night stay was first business trip since covid lockdown. Hotel stay was very good, staff worked hard to maintain cv restrictions and standards of service and cleanliness. Well done to them.

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Stop off stay on way Torquay

By

7월 10, 2021

Staff lovely and helpful. Spotlessly clean. Rooms spacious but cold. Not enough staff on for breakfadt especially when trying social distance and had wait for hot breakfast. Could had table service for hot breakast as i didnt get mine as no staff i waited 15 mins for member staff ended up walking away

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Good for Leisure and relax

By

7월 10, 2021

Stayed here before and that's why the return for leisure.
Good clean rooms and the swimming pool is excellent.
Staff all very helpful and all work to the best of their ability due to the pandemic keeping everybody safe.

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Noisy and understaffed

By

7월 08, 2021

Unpleasant stay. The hotel was extremely busy and not staffed well enough. Unable to access the pool despite booking an allotted time slot. Staff were unhelpful and did not attempt to resolve the issue. Room was clean but there was no air conditioning- we had to try to sleep with windows wide open and a fan on which did not work well. The noise from outside also very loud throughout the night.

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Comfortable bed and great service.

By

7월 07, 2021

all round good hotel and service. Nice hotel to relax and chill and the breakfast and service where spot on

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Very friendly, helpful staff. Comfortable hotel

By

7월 07, 2021

The staff , were so helpful and friendly. The hotel was in a quiet location. Beds were comfortable. Rooms newly decorated and clean and comfortable.

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Good value

By

7월 07, 2021

club

Very good overall and value for money, bit noisy but due to the England game being on in the main bar area.

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Great Food and Restaurant Service

By

7월 05, 2021

Great food and enjoyed tasty food. But disappointed with room facilities. Had an issue with air condition and flush in the toilet. I have to change room as the issue was not looked into when returned.

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This hotel need summer duvets

By

7월 05, 2021

club

Duvets are too thick for summer conditions, why can't they be changed to thinner ones in summer?

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Took payment for 2 extra nights after I checked outt

By

7월 05, 2021

This Hotel took money from my credit card for 2 nights stay after I checked out. I had a flexible booking

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