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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
91%
Recomendar este hotel

Valoración general

4.3

en base a 580 opiniones
91%
Recomendar este hotel

Ratings Breakdown

580opiniones

  • 5 Estrellas
    290
  • 4 Estrellas
    205
  • 3 Estrellas
    44
  • 2 Estrellas
    25
  • 1 Estrellas
    16

Dated room furniture

By

09 agosto 2016

club

Enjoying a night at the races followed by Lisa Stansfield concert, so just wanted somewhere close to the venue to sleep.
Good sleep, comfy bed, good blackout system of sliding wooden panels.
Room furniture dated. Bathroom would benefit from expelair fan to clear steam.
Problem that loo roll hplder was hanging off by 1 screw which had obviously occured well in the past. Reported to front desk, but not addressed.
As IHG member e-booked an upgrade, but no mention of this at check in.
Probably our least enjoyable stay at a Holiday Inn.

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pleasant stay

By

08 agosto 2016

staying for the race meeting
staff at reception very nice told us all we needed to know room was very comfortable bar staff and restaurant staff were excellent evening meal in the restaurant was really poor like a poor pub bar meal and breakfast was not that good bit tasteless if we stayed again we would look to o somewhere else for food shame as the hotel is really pleasant restaurant lets it down

Publicado porHotelStaff
10 agosto 2016
Thank you posting your feedback following your stay with us here at the Holiday Inn Haydock. It's good to read that you had a pleasant stay and found the team excellent, however please accept my sincere apologies for your disappointing dining experiences. I have shared your comments with our Head Chef for his information and action and hope you'll give us the opportunity to restore your faith in our restaurant should you stay again. Regards Ruth Hotel Guest Relations
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last stay

By

08 agosto 2016

club

all good apart from restaurant with slow service in the evening and poor replenishment of items at breakfast

Publicado porHotelStaff
09 agosto 2016
Thank you for posting your feedback following your latest stay with us. Please accept my apologies for your disappointing dining experiences - I've shared your comments with the team for their information and action and we hope to welcome you back soon. Ruth Hotel Guest Relations
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Poor Dining Experience 4th August 2016

By

08 agosto 2016

club

Terrific accommodation and public areas but meal times were chaotic, under staffed and displayed no ability to organise high volume demands. Food was either late, spoiled, or in the case of buffet breakfast, none existent for long periods.
I must stress that we have used this hotel on multiple occasions and have not experienced this type of problem previously.

Publicado porHotelStaff
10 agosto 2016
Thank you for posting your feedback following your most recent stay with us. Please accept my sincere apologies for your poor dining experience on this occasion. As you state, this is not indicative of our usual standards and so your feedback has been discussed in detail with both our Head Chef and our Restaurant Manager for their information and action and we hope to have the opportunity to restore your faith in our restaurant in the near future. Regards Ruth Hotel Guest Relations
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Comfortable business stay

By

06 agosto 2016

club

A well positioned hotel with good access for Warrington, Wigan, Manchester.
Check in staff are very good

Publicado porHotelStaff
09 agosto 2016
Thank you for posting your feedback following your recent business stay with us here at the Holiday Inn Haydock. I've shared your comments with the team and we hope to welcome you back in the near future. Ruth Hotel Guest Relations
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Great hotel

By

01 agosto 2016

Staff attentive, there for business, slept well

Thank you!

Publicado porHotelStaff
03 agosto 2016
Thank you for posting your feedback - I've shared it with the team and we hope you'll return here soon. Regards Ruth Hotel Guest Relations
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Great Bap Breakfast in Bar

By

31 julio 2016

club

Hotel staff were very helpful and friendly. The bar staff were great and the bap breakfast was fantastic, very good value.

Publicado porHotelStaff
01 agosto 2016
Thank you for posting your feedback - I've shared your comments with the team and we hope to have the opportunity to welcome you back soon. Regards Ruth Hotel Guest Relations
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Great Escape

By

30 julio 2016

A short but perfectly formed break away from it all for 24 hours.

Publicado porHotelStaff
01 agosto 2016
Thank you for posting your feedback - it's good to read that you enjoyed your short stay with us and we hope you'll return for another one in the near future. Regards Ruth Hotel Guest Relations
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Convenient, comfortable, relaxing venue

By

29 julio 2016

Full marks for everything except the breakfast. Plenty of it and cooked well, but tasteless bacon, tasteless mushrooms and tasteless scrambled eggs. Shame.

Publicado porHotelStaff
01 agosto 2016
Thank you for posting your feedback following your recent stay with us. It's good to read you found the hotel to be convenient, comfortable and relaxing, however please accept my apologies for your disappointment in your breakfast. I've shared your comments with our Head Chef for his information and action and we hope you'll return in the near future. Regards Ruth Hotel Guest Relations
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Dinner bed

By

25 julio 2016

club

Very good value. Good location. Friendly staff. Room excellent but not clean.

Publicado porHotelStaff
01 agosto 2016
Thank you for posting your feedback following your recent stay with us here at the Holiday Inn Haydock. I've shared your comments with the team and we hope to welcome you back again soon. Regards Ruth Hotel Guest Relations
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very nice

By

25 julio 2016

this is a good hotel to stay. The staff are great and really helpful and the majority of rooms have been updated to a good standard. I would not hesitate to return and recommend.

Publicado porHotelStaff
26 julio 2016
Thank you for posting your feedback following your recent stay with us here at the Holiday Inn Haydock. It's good to read you found the team really friendly and it's great that you wouldn't hesitate to return or recommend us to others - I've shared your comments with the team, and look forward to your return. Regards Ruth Hotel Guest Relations
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Great stay after a hard day at work

By

24 julio 2016

Checking in was easy
My room had recently been refurbished and painted
Bathroom and Shower was Good
Evening meal and drink was good value and good quality
Bed was superb the room was quiet and the sliding blinds completely blacked out all light
Overall my stay was first class

Publicado porHotelStaff
01 agosto 2016
Thank you for posting your feedback. It's good to read your stay was first class - I've shared your comments with the team and we hope you'll be back soon. Regards Ruth Hotel Guest Relations
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