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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
89%
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整體經驗

4.3

根據 1590 評論
89%
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Ratings Breakdown

1590評論

  • 5 星級
    872
  • 4 星級
    469
  • 3 星級
    119
  • 2 星級
    75
  • 1 星級
    55

Convenient place to stay and relax

By

7月 16, 2021

We enjoyed our visit. Relaxing at the health club facilities! I didn’t have any problem to use the health club( swimming pool Jacuzzi steaming room and sauna ), but at the weekend you have to book a slot because of Covid restrictions and numbers of people who can attend.

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Comfortable

By

7月 14, 2021

The staff was not helpful key card didn't work no communication from staff

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Overnite stay

By

7月 13, 2021

Lovely room staff friendly and helpful AC was problem in room but staff dealt with it

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Stop over

By

7月 12, 2021

Bed was split mattress and low. I had to wipe the bathroom down with anti bacterial wipes and spray. The room was very basic with no fridge, no water for an elite member. Covid awareness seems left to your own device except where service at the bar is required. There was no membership welcome or offer of points or drink. The hotel is an easy location off the M6, has plenty parking space.

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Handy stop-over

By

7月 12, 2021

platinumelite

A convenient place to split a long North-South journey. Room was fine but quality of evening meal was disappointing.

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Good business trip

By

7月 11, 2021

club

2 night stay was first business trip since covid lockdown. Hotel stay was very good, staff worked hard to maintain cv restrictions and standards of service and cleanliness. Well done to them.

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Stop off stay on way Torquay

By

7月 10, 2021

Staff lovely and helpful. Spotlessly clean. Rooms spacious but cold. Not enough staff on for breakfadt especially when trying social distance and had wait for hot breakfast. Could had table service for hot breakast as i didnt get mine as no staff i waited 15 mins for member staff ended up walking away

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Good for Leisure and relax

By

7月 10, 2021

Stayed here before and that's why the return for leisure.
Good clean rooms and the swimming pool is excellent.
Staff all very helpful and all work to the best of their ability due to the pandemic keeping everybody safe.

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Noisy and understaffed

By

7月 08, 2021

Unpleasant stay. The hotel was extremely busy and not staffed well enough. Unable to access the pool despite booking an allotted time slot. Staff were unhelpful and did not attempt to resolve the issue. Room was clean but there was no air conditioning- we had to try to sleep with windows wide open and a fan on which did not work well. The noise from outside also very loud throughout the night.

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Comfortable bed and great service.

By

7月 07, 2021

all round good hotel and service. Nice hotel to relax and chill and the breakfast and service where spot on

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Very friendly, helpful staff. Comfortable hotel

By

7月 07, 2021

The staff , were so helpful and friendly. The hotel was in a quiet location. Beds were comfortable. Rooms newly decorated and clean and comfortable.

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Good value

By

7月 07, 2021

club

Very good overall and value for money, bit noisy but due to the England game being on in the main bar area.

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