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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
89%
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整體經驗

4.4

根據 1436 評論
89%
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Ratings Breakdown

1436評論

  • 5 星級
    915
  • 4 星級
    296
  • 3 星級
    105
  • 2 星級
    68
  • 1 星級
    52

Worst Stay at Holiday Inn yet

By

1月 19, 2022

I travel for a living and am a Spire Elite member. I booked this stay expecting a nice overnight. Instead I was greeted on a Friday night by a front desk clerk who tried 2X to burn me keys to my room and failed both times. Finally cited card burning machine was bad and he would have to call maintenance.

Wife and I took luggage to lounge for a drink. I asked for two drink coupons for my trouble - to which he responded with - I don't what those are. I asked that he come and get us when machine was fixed. He never came to get us. We paid for drinks and headed for front counter and were greeted with a manager who offered us two continental breakfasts in the morning, to which we could add $5 per for a hot breakfast.

Went back to the room and a different room was offered on same floor (I think he was giving us wrong keys to wrong room). Made counter help walk up and open our doors for us. Got into room and the heater in room sounded like an jet engine at take off and the TV was not functioning properly.
In morning before check out room was entered by hotel staff without knocking or announcing their arrival.

The girl working the bar that Friday night is the only reason I would ever go back.

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Soup to Nuts

By

1月 19, 2022

I stayed at 3 hotels over the course of the last week (two IHG properties) and the common theme everywhere is staffing shortages. I base my review on the current situation.

The main floor of the hotel appears to be recently renovated or perhaps it is always this nice :-) Our room appears to also have been recently updated.

I didn't get the name of the person at check-in, she was extremely nice, my key card stopped working and during my stay we had a good rapport. In fact, due to a snow storm, we decided to leave early and she was understanding and worked with us.

The Restaurant/Bar offered some nice options. In fact, I was able to order breakfast to order. (Egg white omelet..etc) . The Salmon dish at dinner was tasty! We also had the loaded tater tots and they were bigger than tater tots, seemed to have been made fresh.

As for staffing... the woman at the desk seemed to be there all the time. I kind of wondered if it was due to staffing shortages. Malissa? at the bar was also our host for breakfast. Even the cook came out and chatted with us for a while. If there was any shortcomings about the hotel, your employees made our visit special. I may be back in town in a few months so I look forward to staying at your property again!

Aside from the hotel. I recommend Bravo! Italian Kitchen for lunch or dinner. Each time we went, we never had a bad meal. During our two visits to Canton, we went to the NFL Hall of Fame, The First Lady Museum and the William McKinley Museum and Memorial. We also went to the mall and my son (and I) enjoyed Dave and Busters!

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The best

By

1月 11, 2022

platinumelite

I normally have a very hard time sleeping at the hotels. The beds are not the best and at times my back has s killing me when I leave for work. This room had the BEST bed I have ever slept on in the hotels. I had a great nights sleep. I have used this hotel about 4 times now and will definitely come back.
:)

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Not a great night's rest

By

12月 19, 2021

Poorly maintained hotel with lackluster staff, terrible cleanliness and zero professionalism.

Don't waste your time or money

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Holiday Inn stay in Belden Village

By

12月 14, 2021

platinumelite

Overall, the hotel is average with standard rooms that are becoming dated with decent amenities on-site. The beds were comfortable enough for our 2 night stay, but the shower in our bathroom had limited water pressure and was dripping at night. Could use an update but okay for anyone passing through the area to stay a night.

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Great stay..

By

12月 11, 2021

Very friendly staff. Clean and comfortable. Great service and a quick check in . Property was maintained and there are some great food options for dining out in town.

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Nice Room

By

12月 07, 2021

The room was clean and the staff was very friendly

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Great service

By

12月 07, 2021

club

We're definitely planning to come again, loved the friendly people at front desk, very good hospitality, and the local shops! Hope to see you again soon!

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Staff was extremely friendly

By

12月 06, 2021

I would definitely come back to stay here. It's in a great location when shopping in the area.

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great service

By

12月 03, 2021

good enjoyed the experience...will come back in 6 months

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Very Nice

By

12月 02, 2021

Nice clean and welcoming atmosphere. The shopping is so close and lots of restaurants to choose from. They also have transportation to and from the Akron airport which is super nice. Thanks again. The staff is super nice too.

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Handicap room suggestions

By

11月 28, 2021

The room was find, but not set up for the handicapped and requested.

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