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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 334 reviews
80%
Recommend This Property

Ratings Breakdown

334reviews

  • 5 Stars
    163
  • 4 Stars
    80
  • 3 Stars
    42
  • 2 Stars
    29
  • 1 Stars
    20

Fancy new wrapper - same old problems

By

February 25, 2017

I stayed at this property, before the remodel and it was probably one of the worst IHG properties I had ever stayed at in 18 years. The property has gone through a remodels and I thought I should give it another chance.

The best part about the hotel is it's staff. They take care of their customers. They answered all my questions and made sure that I felt welcome here. That includes the front desk staff, the bar and wait staff. Everyone went out of their way to make you feel welcome.

The bad part of the hotel, that still exist from days past:
- The beds are as hard as rocks. I prefer something a little softer.
- The internet speed slows so bad at night it is unusable (< 1 Mbps)
- No thermostat in the room. It's still using the old dial on the Heat / AC unit. In my room I could never cool the room down. All I could do was turn on the fan and hope it cooled down. I never tried to heat the room as it seemed to always be too hot.
- The noise from the hall and parking lot and from Everhardt road can easily be heard in the room. Normally running the fan would help drown out the excess noise, but not here.

I really can't recommend this hotel to anyone who is staying more than just one night.

If you stay multiple nights:
- You will find your self down at Wendy's using their free wifi to take care of the work you need to complete.
- You'll move on to another property (as I did) because you just cant get a decent nights sleep.

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Great service, very relaxing.

By

February 22, 2017

Came to this Hotel for a night away from the everyday hustle and bustle. The pool was very nice, just wished they had a hot tub. Very much enjoyed the fire pit to sit around and relax at. Room was immaculate, and breakfast was decently priced and very tasty!

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Comfortable and clean!

By

February 21, 2017

club

Great place for the price! Friendly people, clean and updated rooms!!

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Great Hotel

By

February 21, 2017

club

Great Hotel and experience! The staff was great! The hotel was very nice. The Bar was the greatest right on the main floor. Lots to do around the hotel for the evening also!!

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Great hotel

By

February 21, 2017

Great place to stay if you're in town in business . Restaurant was great, room was clean and staff was friendly .

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GREAT PLACE TO RELAX AND STAY WHILE SHOPPING

By

February 21, 2017

club

HAD A GREAT STAY FOR A TEENAGERS BIRTHDAY PARTY WITH SEVERAL OF HER FRIENDS, IN ONE OF YOUR SUITES. WE OF COURSE NEEDED SEVERAL EXTRA TOWELS AND AMENITIES, AND THE FRONT DESK GLADLY WAS ABLE TO HELP OUT.
WE ALSO LEFT A REMOTE BEHIND AND HOUSEKEEPING FOUND IT AND TURNED IN FOR SAFE KEEPING TO BE PICKED UP AT THE FRONT DESK .
WE WILL DEFIANTLY BE BACK FOR ANOTHER STAY!

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Newly remodeled

By

February 20, 2017

club

Very clean throughout the entire property. Looks to be new remodeled. Front desk staff very friendly.

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Staff

By

February 18, 2017

club

The staff and house keeping were great,the bar and food was awesome.

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wonderful place with nice staff

By

February 16, 2017

platinumelite

I enjoyed the stay very much and enjoyed the restaurant and bar in the evening. I was very pleased that the shuttle service took myself and my brother to and from the hall of fame. even though we checked out.

I do recommend the bathroom to be given a nightlight. It provides a safe way to use the facility in the room after lights are turned off. I also recommend that when any hotel-motel remodels, they eliminate bathtubs and have walk in showers with safety bars for people who need extra support. Obviously a few rooms would continue to have bath tubs for special needs. Also, replace the toilets with the higher ones. Much more comfortable.

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Check In

By

February 15, 2017

club

New remodeled hotel..where front desk used be..still looks like would be nice to see signage saying front desk has been moved

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Review

By

February 15, 2017

club

It was okay. Should have offered continental breakfast like other sites

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Entertaining and relaxing

By

February 15, 2017

club

Came to relax for the weekend had a super evening in the lounge with local entertainment no need to go out everything you need is at the hotel thanks for a fun weekend

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