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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
94%
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整體經驗

4.7

根據 693 評論
94%
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Ratings Breakdown

693評論

  • 5 星級
    544
  • 4 星級
    94
  • 3 星級
    29
  • 2 星級
    15
  • 1 星級
    11

Clean room. Free coffee.

By

12月 07, 2020

App is glitchy. Unable to use points once again on a low occupancy night. No breakfast once again. Very disappointing. Hotel and staff great as always.

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Great stay

By

12月 05, 2020

Room was very clean. Bed was very comfortable. The person at the front desk at time of checking in was very nice and helpful.’

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Great stay

By

12月 02, 2020

platinumelite

Nice, clean facility. Comfy beds. Kids loved the pool
And breakfast

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comfortable room

By

12月 01, 2020

club

housekeeping was not up to standards, however that particular hotel had housekeeping issues. they offered to move us to another room but that was unnecessary. The room wasn't vacuumed well and TP was insufficient. had to go to the desk for more. In other hotel chains we stayed, I recommend a plastic sleeve for the remote control. I used my hand sanitizer before turning on the tv.

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Great hotel; great staff

By

12月 01, 2020

club

I had a pleasant experience at the location. The staff, Erika especially, was kind

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great spot

By

12月 01, 2020

club

Comfortable and friendly. Also it is a good value and clean

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Will not be staying here again

By

11月 30, 2020

I had two consecutive reservations which I had been assured would be combined at check in, but no. I had to check out then re check in. Fine. It just made for an extra trip to the front desk. My issues lay elsewhere. Upon arrival, I saw people entering and exiting the hotel without masks as well as a large group gathered in the lobby maskless despite a city-wide mask mandate. Despite specifically requesting housekeeping two consecutive days, housekeeping did not come to the room until the night before I was departing the property after a week's stay. If you wanted towels, shampoo, even toilet paper, you had to make a trip to the front desk. I witnessed others having issues with this as well. After housekeeping came to the room on my last day there,, the room was not cleaned. No dusting, the bathroom floor clearly had not been cleaned,, garbage was dropped and left on the floor and it was clear the shower had not been cleaned as there was orange bacteria/mold in the shower. No bar soap or cups were replenished. To top it off, I passed the housekeeper in the hallway and she was not wearing a face mask. So much for the commitment to cleanliness. I will never stay at this property again.

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Nice Hotel

By

11月 29, 2020

Enjoyed my brief stay there. The staff was very pleasant to deal with, and the room was clean and well maintained. Really appreciated the fact that the gym was still open, which has been rare in my experience (post-covid). Also, the staff was respectful of the covid restrictions without being overbearing, so if you walked through the lobby without a mask (like going to your vehicle or gym) you won’t get yelled at.

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BRRRRR

By

11月 29, 2020

club

My 10 year old son and I wanted to get away for a couple of days without traveling to far from home so we picked Joplin Holiday Inn because they have a restaurant and heated pool. Our MAIN WANT for our stay was the Heated Indoor Pool.
Well, yes, they did have the Indoor Pool. As far as a
HEATED POOL, they FAILED miserably. Of course anyone who has had a child knows that they can swim in anything which my son swam with lil complaint about it being so COLD.
However, I have a heart condition and I tried to swim in it but I got the shivers and had to get out because I just couldn't take it. Was VERY DISAPPOINTED seeing is how that was our main goal was to swim most of the time for our stay.

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Unexpected Stop, but worth it

By

11月 28, 2020

Clean, great amenities, and great value.
I was so excited that I wouldn’t have to go anywhere to feed the herd.

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Joplin

By

11月 27, 2020

club

Excellent - that’s why I always stay at Holiday Inn properties

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Great hotel and great staff

By

11月 27, 2020

I have stayed at this HI at least four times and it has been perfect every time. Super clean. Beautiful hotel. The staff have gone above and beyond every time.

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